RELQ TECHNOLOGIES · 5 hours ago
Healthedge configuration analyst
United States
Full-time
Remote
Mid Level
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Responsibilities
Configuration Management: Configure HealthEdge HealthRules systems based on client requirements and business needs. This includes setting up rules, processes, and workflows to ensure the system operates efficiently and accurately.
Requirements Analysis: Collaborate with clients and stakeholders to gather and document detailed business requirements. Analyze these requirements to determine the necessary configurations and customizations within HealthRules.
System Implementation: Implement and test HealthEdge configurations, ensuring that all system components are properly set up and function as intended. Address any issues or discrepancies identified during implementation.
Support and Troubleshooting: Provide ongoing support for HealthEdge systems, including troubleshooting configuration issues and resolving problems in a timely manner. Work closely with technical teams to address and resolve system-related issues.
Documentation: Maintain clear and detailed documentation for all configurations, including setup procedures, configuration changes, and system updates. Ensure documentation is accurate and easily accessible for future reference.
Client Interaction: Serve as a primary point of contact for clients regarding HealthEdge configurations. Address client questions, provide guidance, and ensure that configurations meet their needs and expectations.
Training and Support: Assist in training clients and internal team members on HealthEdge configurations and best practices. Provide support and resources to ensure users are comfortable and proficient with the system.
Continuous Improvement: Stay up-to-date with HealthEdge updates, industry trends, and best practices. Proactively suggest and implement improvements to enhance system performance and client satisfaction.
Qualification
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Required
Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
Experience as a Configuration Analyst or similar role, with a focus on HealthEdge HealthRules or related healthcare configuration systems.
Proficiency in configuring and managing HealthEdge HealthRules systems, including experience with rule creation, workflow setup, and system customization.
Familiarity with healthcare payer operations is beneficial.
Strong analytical and problem-solving skills, with the ability to understand and translate complex business requirements into effective system configurations.
Excellent verbal and written communication skills, with the ability to interact effectively with clients, stakeholders, and internal teams.
Demonstrated ability to provide exceptional client support and manage client relationships effectively.
Preferred
Relevant certifications related to HealthEdge HealthRules or similar systems are added on advantage.
Understanding of healthcare payer processes, industry regulations, and best practices related to HealthEdge technologies.
Company
RELQ TECHNOLOGIES
We take pride in our dedicated team of technical IT professionals, who consistently provide a comprehensive range of software development and technology services across various domains, ensuring both reliability and high-quality outcomes.
Founded in 2022
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase
