Be an early applicantLess than 25 applicants

Company

Tenet Healthcare · 5 hours ago

Patient Account Manager

United States

Full-time

Remote

Mid, Senior Level

$73K/yr - $109K/yr

5+ years exp

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Responsibilities

Ensures compliance with state and federal laws and regulations.

Maintains a thorough understanding of health insurance and government programs, where necessary.

Facilitates the identification of issues and solutions by team members related to delays in achieving payment resolution.

Monitors collection processes to determine cash flow improvement opportunities.

Manages the aging of accounts receivable by trending and analyzing the A/R, and through communication with the payors.

Works with A/R supervisors to identify department training needs for system education, industry updates and changes in collection processes and protocols.

Works with A/R Supervisors and staff to ensure that employee productivity and quality meets standards.

Manages desk assignments to meet employee productivity and collection efforts across all client facilities.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Healthcare A/RPatient Financial ServicesMicrosoft OfficeProcess improvementsCoachingHealthcare Administration/CPAHFMA Certification

Required

Bachelor's Degree in Healthcare Administration, Business or related area or equivalent experience.

5 – 10 years experience in Healthcare Administration or Business Office.

2 – 3 years supervisory experience.

Advanced knowledge of healthcare A/R.

Excellent working knowledge of Patient Financial Services operations with specific focus on Inpatient and Outpatient Managed Care and Commercial payors (i.e., Medicare regulations and compliance; HIPAA).

Proficient in Microsoft Office (Word and Excel).

Advanced writing skills.

Ability to provide advanced customer service.

Ability to plan and implement process improvements.

Ability to train and coach staff.

Ability to multi-task.

Strong leadership and organizational skills.

Proficient in building a strong team to meet performance goals.

Very good written and verbal communication skills.

Strong interpersonal skills.

Strong technical skills, including PC and MS Office Suite knowledge.

Preferred

MBA/CPA preferred.

HFMA-Patient Accounts or Hospital Accounting Certification encouraged.

Benefits

Medical, dental, vision, disability, life, and business travel insurance

Management time off (vacation & sick leave) – min of 12 days per year, accrued accrue at a rate of approximately 1.84 hours per 40 hours worked.

401k with up to 6% employer match

10 paid holidays per year

Health savings accounts, healthcare & dependent flexible spending accounts

Employee Assistance program, Employee discount program

Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.

For Colorado employees, Conifer offers paid leave in accordance with Colorado’s Healthy Families and Workplaces Act.