The Ohio State University Wexner Medical Center ยท 15 hours ago
Patient Accounting Coordinator I
Remote Location
Full-time
Remote
Entry Level
1+ years exp
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Responsibilities
Ensure the collection of net revenue for services rendered.
Payment posting, cash reconciliation, refund/credit processing, insurance follow up, customer service in a call center setting, self-pay collections, or claim submission.
Qualification
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Required
High School Diploma or GED.
PC Knowledge and interpersonal, verbal, and written communication.
Minimum 1 year experience in a Patient Access Coordinator role at OSUWMC or similar experience in a healthcare environment.
First Impressions and advanced training or development class completed.
Ability to successfully train staff and create standard of work documents.
Ability to work more than 1 service line or 2 or more revenue cycle functions or more than 1 site.
Achieves or higher rating on annual performance evaluation.
No corrective action in the past 12 months.
Performance meets department standards for quality assurance, teamwork, customer service and productivity standards.
Preferred
Experience with Windows, Excel, and Intranet/internet navigation tools as well as system content.
Demonstrated interpersonal, verbal and written communication skills.
Ability to handle difficult customers in stressful situations, resolve conflicts independently and within a team, as well as escalate to upper management when appropriate.
Works independently and collaboratively with others, and identifies opportunity for new work.
Self-motivated, dependable, detail oriented, highly organized and able to perform with a high-level of accuracy.
Critical thinking/problem solving skills.
Manages tasks, routes appropriately without involvement of supervisor.
Ability to multi-task and independently prioritize tasks.
Experience and knowledge working in an electronic medical record system, with Epic experience preferred.
Company
The Ohio State University Wexner Medical Center
The Ohio State University Wexner Medical Center is personalizing health care to meet the needs of each patient. It is a sub-organization of The Ohio State University.
10,001+ employees
Funding
Current Stage
Late StageLeadership Team
Emile Daoud
Chief, Cardiac Electrophysiology Section
Recent News
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