Church & Dwight Co., Inc. ยท 6 hours ago
Technical Service Manager - Dairy
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Responsibilities
Deliver support aligned to defined sales targets for accelerated growth in the region.
Interface with AHAN Marketing, Sales, Product Management and, R&D functions to ensure support activities align with respective Functional Group Initiatives.
Provide on farm customer support as coordinated by the sales organization.
Field, log and respond appropriately to technical customer inquiries.
Provide technical troubleshooting and customer problem solving.
Develop and conduct internal & external customer technical training.
Develop and conduct product / offering on farm demonstration trials.
Interface with other Technical Services managers to facilitate collaborative idea exchange.
Must be able to travel up about 60%.
Qualification
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Required
PhD in Dairy Nutrition or a DVM with strong training/experience in dairy nutrition.
Minimum of five years industry or university experience in technical support with primary expertise in dairy cattle production.
Proven track record of working in a team-based environment.
Strong written and verbal skills and the ability to make professional presentations and proposals to both internal and external customers.
Demonstrated ability to build and maintain strategic customer relationships, handle multiple priorities and work in a self-direct manner.
Experienced in use CNCPS Model-based software (e.g., AMTS, NDS, etc.) as well as other ration formulation programs is required.
Strong PC skills to include MS Office.
Must be able to travel up about 60%.
Preferred
Expertise in Gut Health Management is desirable.
Previous product development experience helpful.
Proficient in use of DairyCOMP 305 or other dairy records systems preferred.
Company
Church & Dwight Co., Inc.
Church & Dwight is a world leader in household and personal care products.
Funding
Current Stage
Late StageRecent News
2024-05-04
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