NextGen Federal Systems · 5 hours ago

Technical Writer

United States

Full-time

Remote

Mid Level

3+ years exp

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Enterprise SoftwareInformation Services

Comp. & Benefits

No H1B

Security Clearance Required

Hiring Manager

Chris Mills

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Responsibilities

Gather information from subject-matter experts and develop, organize, and write procedure manuals, technical specifications, and process documentation

Work with development and support leads to identify documentation repositories, revise and edit, and determine best solutions for data compilation and centralized storage

Research, create, and maintain information architecture templates that adhere to organizational and legal standards and allow for easy data migration

Research, outline, write, and edit content, working closely with various departments to understand project requirements

Evaluate current content and develop innovative methods for improvement

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Complex Subject Matter UnderstandingProcedure ManualsTechnical WritingDocumentationUser Experience ImprovementSDLC UnderstandingSoftware Development Experience

Required

3+ years of experience as an effective technical writer

Proven ability to quickly learn and understand complex subject matter

Experience in writing documentation and procedure manuals for various audiences

Excellent verbal and written communication skills and detail-oriented

Experience in working with engineers to improve user experience (ex: design, UI), refine content, and create visuals and diagrams for technical support content

Strong research and analytical skills

A Secret clearance is required