Academic Partnerships · 5 hours ago

Vice President, Partner Support

US - Remote

Full-time

Remote

Director/Executive

10+ years exp

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Comp. & Benefits

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Responsibilities

Determine the operations strategy for program implementation and day-to-day operations. Translate corporate strategy into processes and guidelines to meet key company goals and foster successful implementations and partner interactions.

Lead meetings to guide program operations and share best practices with Partner’s key stakeholders. Develop relationships with decision-makers to understand needs and focus areas critical to success.

Drive constant optimization of Risepoint’s Partner best practices and operational methodologies. Be a change management leader keeping the Partner experience at the forefront.

Determine and evaluate key metrics to evaluate the program effectiveness, adjusting when needed to meet partner expectations and agreed upon deliverables.

Manage and evaluate resource requirements and deliverables and track performance to ensure short- and long-term goals are achieved.

Build strong partnerships with business stakeholders with the ability to adapt and change priorities as the business needs change.

Set and manage stakeholder expectations, internally and externally to meet the agreed upon scope and timeline. Negotiate and plan contingencies when needed.

Foster accountability of cross-functional team leads to resolve project issues and ensure project success.

Determine project management strategy and implement that strategy for all partner launches.

Ensure project management team leverages best practices for partner programs that meet the expectations of stakeholders both internally and externally.

Collaborate and problem-solve with cross-functional leadership teams to ensure project remains on-time and meets the quality standards as outlined in the strategy and Partner relationship.

Provides leadership and direction for new program launches that fully support the Partner and company goals.

Qualification

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Project deliveryStakeholder influencePMP certificationCoachingMaster's Degree

Required

Bachelor's Degree required

Minimum of 10 years experience in higher education, consulting or operational leadership roles

A proven track record of successfully delivering multiple projects simultaneously, building appropriate processes and tools

Strong communications skills that foster connection and collaboration along with a strong executive presence at all levels of the organization

Exceptional ability to build cross-functional and senior relationships, influence stakeholders and drive alignment and enthusiasm across all levels of the company

Experience in coaching, developing and resource planning within the immediate team and across the organization