Center (getcenter.com) · 6 hours ago
Account Manager
Remote (Minneapolis, MN preferred)
Full-time
Remote
Mid Level
$90K/yr - $120K/yr
3+ years exp
Maximize your interview chancesSoftware Development
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Responsibilities
Proactively manage and grow a portfolio of assigned clients
Manage the client’s journey post initial deployment and continuously identify and track the adoption of Center to maximum value realization
Actively listen and evaluate the client’s needs and feedback for appropriate product recommendations, consultation, and additional services to maximize value realization
Own the account-level relationship with clients, building strong relationships with key stakeholders to manage expectations and mitigate risk
Conduct strategic workshops and business reviews with executive sponsors
Offer continuous value-add trainings and product demonstrations as needed
Understand Center’s rule-based configuration engine for business process consultation and configuration updates
Identify account growth, upsell opportunities to build pipeline
Analyze key product analytics to recognize areas of increased adoption
Act as the client’s point of escalation and proactively identify and resolve account success blockers that may arise; Partner with the Customer Support team on day-to-day reactive case management
Assist the growing Account Management team to establish new processes and systems
Qualification
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Required
A minimum of 3+ years of relevant account management experience
A clear track record of over-achievement
Proven client success and account growth
Effective communication skills with the ability to develop and deliver executive presentations
Experience in project management, account management, or consulting
Strong interpersonal skills, particularly via phone and virtual meetings
Consultative and friendly
Self-driven and autonomous
Eager to learn and grow with Center
Ability to work well with people at all levels of the organization in a geo-dispersed and often virtual environment
Benefits
Competitive salary
Performance bonus
Generous paid time off
Comprehensive health benefits
401(k) participation
Self-Managed PTO plan
9 Paid Holiday’s
Paid Parental Leave
Commuter Stipend
Health care benefits including Medical, Dental, Vision, Long Term Disability, Base Life, AD&D, FSA, Commuter and 401(k)
Company
Center (getcenter.com)
Center is transforming spend management with a more configurable, extensible, and intelligent, solution.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Naveen Singh
CEO
Nik Singh
Co-Founder and SVP of Product
Recent News
Business Journals
2024-04-21
Dominican Today
2024-04-11
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