Consumers Energy · 5 hours ago
Technical Writer
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Responsibilities
Performs quality review of documents to include spelling, grammar and content accuracy and tone and voice consistency within given timeframes.
Writes, reviews, and edits material for reports, manuals, briefs, proposals, instruction books, catalogs, and related technical and administrative publications. Selects photographs, drawings, sketches, diagrams, and charts to illustrate material; assists in laying out material for publication; arranges documents for typing, duplication, and distribution of materials; and edits, standardizes, or makes changes to material prepared by other writers.
Ensures project documentation is in compliance with company legal, business and regulatory requirements.
Plans communications; develops the message in the appropriate style for the intended audience to include presentations, white papers, memos, policies, procedures, user guides, technical requirements and specifications, visual management, and other products.
Maintains records and files of work and revisions. Contributes to special projects, when needed, proofing and editing content, layouts and graphics for documents and associated media.
Researches topics and interviews stakeholders to understand communication product requirements; analyzes business problems and helps prescribe communication solutions.
Communicates and collaborates with diverse internal and external stakeholder groups and individuals.
Qualification
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Required
Excellent written and verbal communication skills
Ability to grasp technical concepts and effectively convey information to technical and non-technical audiences
Excellent technical research and organizational skills
A positive attitude and the ability to interact with a diverse audience
Ability to build strong relationships with stakeholders and facilitating consensus across organizations
Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
Ability to recognize, analyze, and solve a variety of problems
Bachelor degree in Technical Communication, Professional Writing, or Technical Writing or equivalent experience
Preferred
Experience with MadCap Flare is a plus
Benefits
Medical
Dental
Vision
401K (provided minimum eligibility hours are met)
Company
Consumers Energy
We are Consumers Energy, Michigan’s energy provider and the career destination for driven professionals serious about service.