Be an early applicantLess than 25 applicants

Company

ServiceTitan · 5 hours ago

Talent Program Manager

United States

Full-time

Remote

Mid, Senior Level

$105K/yr - $150K/yr

5+ years exp

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CRMInformation Technology

H1B Sponsor Likely

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Responsibilities

In conjunction with Sr. Director, Talent Management and their team, this role will lead strategy and execution of organization-wide talent programs at ServiceTitan. The expectation is that the incumbent of this role refines and improves current processes.

The scope of this role includes programs the entire employee lifecycle pertaining to mobility- from role change, development, job levels, career pathing, succession planning through exit of employees.

Drive the strategy and execution of new programs (internal mobility, succession planning, leadership development) in Talent Management. New programs include initiatives that have not been rolled out effectively or are being created for the first time.

Lead with a productized mindset that always leads with the customer/end user in mind- not what HR’s needs of the program are.

Scope of project management includes taking the entire product lifecycle into consideration; discovery, design, collaborating with business partners, creating resources to support projects, leading organization-wide communication plans, rolling out said projects and completing retrospectives to gather feedback from customers on how to improve.

Act as a primary point of contact for existing programs and initiatives—this includes meetings with program leaders and their respective employees and problem solving any issues or concerns with customers, stakeholders or business partners.

Create training for execution and bring along stakeholders on project execution, timing and other relevant details. At times training will need to be created for HR Business partners with accompanying facilitator guides and train the trainer sessions. Other times the incumbent of this role will directly train the business.

Collaborate with HR Business Partners and Talent Management team to gather feedback on programs, understand business needs and successfully execute. Oftentimes HR Business Partners will act as stewards of the programs and the incumbent of this role will need to be able to build relationships with and influence HR leaders up to CPO.

Perform other projects or miscellaneous duties as requested or assigned, at times with minimal notice.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Talent ManagementProject ManagementMicrosoft OfficeChange ManagementEmployee Engagement

Required

A minimum of 5 years of experience in a fast-paced environment supporting various company programs and initiatives.

Excellent attention to detail is a must; as you will be responsible for leading and executing company-wide programs, and reporting results to senior business leaders.

Ability to work autonomously as well as influence business partners, stakeholders, and leaders in an effort to meet deadlines and deliverables.

Passion for matters that define our ability to successfully define and evaluate talent, employee experience and development.

Ability to comfortably manage various tasks and knowing how to prioritize them effectively.

Intermediate experience with Microsoft Office (Word, Excel, PowerPoint, Outlook).

Preferred

Experience with a productized mindset

Experience with change management

Experience in presenting to high-level leaders and large groups

Experience in fast-paced environments

Benefits

Flexible time off with ample learning and development opportunities to continue growing your career.

Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents)

FSA and HSA

401k match

Telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more.

Parental leave and support

Up to $20k in adoption reimbursement

On demand maternity support through Maven Maternity

Free breast milk shipping through Maven Milk

Pet insurance

Legal advisory services

Financial planning tools

Company

ServiceTitan

Glassdoor

3.4

ServiceTitan is a service management software that helps home service businesses generate more leads and close more sales.

Founded in 2012

Glendale, California, USA

1,001-5,000 employees

http://www.servicetitan.com

H1B Sponsorship

ServiceTitan has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2023 (21)

2022 (79)

2021 (73)

2020 (33)