The Helper Bees · 6 hours ago

Outbound Sales Representative

Full-time

Remote

Entry Level

$19/hr - $19/hr

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Elder CareHealth Care

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Responsibilities

Conduct Outbound Calls: Proactively reach out to senior adults via phone to introduce and promote our products and services.

Build Relationships: Develop and maintain positive relationships with potential customers by understanding their needs, preferences, and concerns.

Product Knowledge: Stay well-informed about our products and services to effectively communicate their benefits and features to senior adults.

Customer Education: Educate senior adults and their families about the benefits offered. Guide members through THB’s marketplace platform to ensure they understand how to purchase products and services that meet their needs.

Customer Engagement: Listen attentively to customers, address their questions, and provide accurate information to help them make informed decisions.

Sales Targets: Meet and exceed weekly and monthly sales targets by effectively converting leads into customers.

Follow-Up: Conduct timely follow-up calls to ensure customer satisfaction and address any post-sale queries or issues.

Documentation: Accurately record customer interactions and sales activities in the CRM system.

Team Collaboration: Work closely with the sales team and other departments to share insights and improve sales strategies.

Other duties as assigned/necessary

Qualification

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Outbound SalesCRM SystemsSales TargetsHealthcare Experience

Required

Ability to thrive in a fast paced environment

Ability to handle objections and solve problems effectively.

Ability to engage customers with clear, concise, and compelling communication, effectively explaining product details in an easily understandable manner.

Comfort and adaptability when working with technology and learning new programs and computer systems

Strong passion for helping others and problem-solving

Excellent verbal and written communication skills with the ability to connect with senior adults empathetically.

Demonstrated patience and empathy when interacting with senior adults.

Strong listening skills and the ability to build rapport quickly.

Self-motivated with a positive attitude and a strong work ethic.

Flexibility to adapt to changing customer needs and sales strategies.

Must be 18 years of age or older

High school diploma or equivalent preferred

Previous experience in sales, preferably outbound sales, with a track record of meeting or exceeding targets.

Experience working with senior adults or in a similar demographic is highly desirable.

Experience in the healthcare industry is a plus!