Authority Brands · 6 hours ago
Operations - Training and Development Manager
United States
Full-time
Remote
Mid Level
3+ years exp
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Responsibilities
Design, develop, and maintain e-learning courses using Articulate 360
Create engaging multimedia content including videos, interactive modules, and assessments
Manage the Tortal learning management system (LMS) and track completion rates
Develop training materials for new hire onboarding and ongoing professional development
Coordinate with Franchise Support Specialists and other team members to plan and execute on-site training at HQ and for regional meetings and events
Evaluate training effectiveness and implement improvements based on feedback
Coordinate with subject matter experts to ensure content accuracy
Develop and execute internal and external communications strategies
Create and maintain company-wide communication standards
Plan, support and facilitate company-wide webinars and virtual meetings
Write and distribute company newsletters, announcements, and updates
Manage internal knowledge base and documentation, including operational manuals and playbooks
Facilitate communication between corporate office and franchise locations
Lead training initiatives from conception to implementation
Monitor project timelines and budgets
Coordinate with stakeholders across departments
Track and report on key performance indicators
Manage vendor relationships for training tools and platforms
Qualification
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Required
Bachelor's degree in Communications, Education, Instructional Design, or related field; may be substituted with relevant experience
3+ years experience in training development and instructional design
Proficiency in Articulate 360 and other e-learning authoring tools
Strong project management skills
Excellent written and verbal communication abilities
Experience with learning management systems
Demonstrated ability to create and deliver engaging training content
Preferred
Experience in franchise or multi-location business environments
Knowledge of adult learning principles
Video editing and multimedia production skills
Experience with change management
Benefits
PTO
Paid holidays
401(k)
Full benefits package
Company
Authority Brands
Authority Brands supports individual franchisee growth through providing strong marketing, technology and operational support.
501-1,000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
BCI
2022-09-20Private Equity· Undisclosed
2018-09-24Acquired· by Apax Partners
Leadership Team
Chris O'Grady
Chief Sales Officer
Recent News
The Daily Record
2024-04-20
Company data provided by crunchbase
