Collabera · 5 hours ago
Customer Service Representative
Lake Mary, FL
Contract
Remote
Mid Level
$20/hr - $24/hr
4+ years exp
Maximize your interview chancesConsultingInformation Services
Hiring Manager
Chaitali Sawant
Insider Connection @Collabera
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Prior Telecom client experience is highly preferred (working in call center, call center support, Project Management, or quality-related work)
Optix, Optix 2 Go, CoFEE, and Verint knowledge desired
CSSC/BSC sales experience
Strong understanding of call center processes
Strong listening and written/oral communication skills
Strong attendance is critical to success and necessary to meet objectives
Must have the ability to work independently and in a team environment
MUST HAVE SKILLS: Call Center Experience 4+ years
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
Call Center Experience 4+ years
High School degree
Strong understanding of call center processes
Strong listening and written/oral communication skills
Strong attendance is critical to success and necessary to meet objectives
Must have the ability to work independently and in a team environment
Preferred
Prior Telecom client experience is highly preferred (working in call center, call center support, Project Management, or quality-related work)
Optix, Optix 2 Go, CoFEE, and Verint knowledge desired
CSSC/BSC sales experience
Company
Collabera
Collabera is an end-to-end information technology services and solutions provider helping clients align their business and IT strategies.
10,001+ employees
Funding
Current Stage
Late StageTotal Funding
$30M2006-05-04Series Unknown· $30M
Leadership Team
Lalit Sharma
CFO
Michael H. Abraham
Chief Financial Officer
Recent News
2024-04-09
2023-01-20
2022-04-19
Company data provided by crunchbase
