Be an early applicantLess than 25 applicants

Company

Airbnb · 5 hours ago

Senior Program Manager, Payments

United States

Full-time

Remote

Senior Level, Lead/Staff

$150K/yr - $192K/yr

10+ years exp

Maximize your interview chances

HospitalityMarketplace

Comp. & Benefits

H1B Sponsor Likely

Insider Connection @Airbnb

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Work regularly with Payments leadership to define, launch, and execute various strategic and operational initiatives - introducing programs that have impactful and measurable outcomes

Oversee a portfolio of critical initiatives where you will define, track, and execute against Payments strategic OKRs and KPIs

Enable communication of project status and deliverables to key stakeholders

Assess and anticipate risks associated with projects, change management, and ensure creative and effective mitigations are available

Support the Payments Business Ops team to define, launch, and execute various strategic and operational projects

Accountable for planning and execution of global strategic priorities across all departments within the Payments organization

Ability effectively manage project teams teams, potential direct reports, while balancing individual tasks and responsibilities and leadership-level stakeholder communications

Partner with Payments Product and relevant teams to develop the overall project plan; coordinating an agreement on scope, tracking success criteria, key achievements, and timelines

Work with cross-functional teams to ensure successful delivery of the project with clear communication, efficient resource usage, and deep focus on overall project execution

Effectively manage change by influencing and communicating with key stakeholders

Prepare presentations and clearly communicate project deliverables to extended leadership within Payments and external stakeholders

Collect operational requirements and work with stakeholders to assess and prioritize according to operational benefit

In collaboration with the Payments and cross functional teams, communicate opportunities and advocate for product improvements and/or tools required to support project outcome and a flawless payments experience

Leverage best practices and continually drive process improvements, but work creatively to drive execution and simplification

Proactive about reaching out to stakeholders, managing timelines and deliverables

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Program ManagementProject ManagementPayments Industry ExpertiseJIRAAsanaCross-Functional CollaborationGoogle DocsScrumAgileBusiness Operations ExperienceProduct Development Lifecycle

Required

10 years of project/program management experience, with emphasis on program management best practices and methods. Preferably in a high-growth high-volume service operations environment or management consulting background

Strong critical thinking & communication skills

Ability to drive alignment and clarity in unclear environments and drive outcomes by creating accountability

Experience formulating digestible content from varying sources and delivering to senior leaders

Ability to collaborate with cross functional stakeholders to align and address dependencies, issues, and risks that impact the program(s)

Deep knowledge and experience using collaborative project management tools and processes (e.g. JIRA, Asana, AirTable Smartsheets, Google docs, scrum, agile)

Excellent communication and interpersonal skills

Preferred

BS/BA degree in business or technical field or equivalent job experience

Payments industry expertise or similar background

Deep understanding of product development lifecycle

Former Consulting or Business Operations experience

Passion to work on unstructured business problems to help drive & influence change

Company

Airbnb

Glassdoor

4.3

Airbnb is an online community marketplace for people to list, discover, and book accommodations through mobile phones or the internet.

Founded in 2008

San Francisco, California, USA

5,001-10,000 employees

http://www.airbnb.com

H1B Sponsorship

Airbnb has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (119)

2022 (236)

2021 (282)

2020 (244)