Team Lead, Customer Service @ R1 RCM | Jobright.ai
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R1 RCM · 5 hours ago

Team Lead, Customer Service

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Health CareHospital
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H1B Sponsor Likelynote

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Responsibilities

Assist in establishing and implementing departmental initiatives.
Measure and monitor staffing levels, assign duties and responsibilities as appropriate.
Complete performance evaluations, and track time and attendance.
Troubleshoot and resolve issues with client concerns with a sense of urgency.
Train and educate staff on new process changes.

Qualification

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Call Center ExperiencePerformance EvaluationCoaching

Required

High School Diploma or GED.
Minimum 3 year’s experience in a call center environment

Company

R1 RCM serves as a revenue cycle management partner for hospitals and healthcare systems regardless of the payment models.

H1B Sponsorship

R1 RCM has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)

Funding

Current Stage
Public Company
Total Funding
$200M
Key Investors
Intermountain Healthcare
2024-08-01Private Equity· Undisclosed
2024-08-01Acquired· by TowerBrook Capital Partners ($8.9B)
2018-03-21IPO· nasdaq:RCM

Leadership Team

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Andrew Holmes
VP of Strategic Initiatives, Chief of Staff to CEO
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Lee Rivas
Chief Executive Officer
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Company data provided by crunchbase
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