Rain the Growth Agency · 10 hours ago

Account Supervisor

United States

Full-time

Remote

Mid Level

4+ years exp

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Responsibilities

Managing, coordinating, and leading agency teams to meet the clients’ integrated marketing needs, including performance media channels (digital video, paid social, paid search, linear TV) and campaign performance reporting against client KPIs

Partnering closely with Project Management to ensure client’s needs and deliverables are met

Demonstrating a passion for delivering results: in partnership with media, analytics and project management, facilitate development of measurement plans and reporting dashboards

Functioning as a primary day-to-day client contact on small to mid-sized accounts, supporting AD/GAD on large accounts

Developing a comprehensive knowledge of client business and represent client goals, objectives and business updates for the internal agency team

Leading client status and weekly reporting meetings, responsible for documenting key discussion points, decisions and next steps and proactively share with client and internal teams

Facilitating internal status meetings in collaboration with Project Manager, responsible for documenting and communicating client feedback to internal teams, changes in scope and updates on clients’ business

Partnering with SMEs across the agency to develop strategic recommendations meet clients’ objectives

Maintaining clients’ budgets for all agency services including input and follow-up on invoicing and payment status

In partnership with Project Management, contributing to and facilitating client approval of assignment briefs, integrated media briefs and creative estimate request forms

Managing coordination of marketing and communication plans/calendars, brainstorming sessions, creative strategy sessions, POVs, competitive reviews, as needed based on work with media SMEs

Embracing curiosity to stay in front of marketing trends including but not limited to media marketplace, marketing tools and technology, your clients’ category and competition

Train, guide and mentors other account executives

Demonstrated commitment to delivering thoughtful, insightful, accurate work

Own, strengthen, and expand relationships with your clients

Build positive, collaborative and productive relationships within the Client Service team and across the agency

Understand client pain points/areas for development and offers agency solutions to address clients’ needs, driving growth for the client and expanding agency scope.

Qualification

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Agency experienceIntegrated campaignsPerformance media channelsMedia campaignsBusiness acumenClient relationship managementProject management

Required

Relevant bachelor’s degree and have 4+ years of experience in an agency setting, preferably with media/marketing/advertising experience

Experience and familiarity with media campaigns (digital, broadcast, integrated) with an emphasis on performance outcomes

Effective communication and coordination with internal teams and client contacts

Willingness to go above and beyond for your clients’ needs, including travel when necessary and some extended workdays

Professional curiosity and a willingness to learn

Strong written and verbal communication skills, including presentations, with the desire to command a room (or a Zoom meeting) full of clients and colleagues

Possess keen attention-to-detail and a collaborative work style

Strong business acumen