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Company

Crum & Forster · 4 hours ago

Senior Business Analyst - Duckcreek - Remote

Morristown, NJ

Full-time

Remote

Senior Level

$65K/yr - $122K/yr

5+ years exp

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Commercial InsuranceHealth Care

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Responsibilities

Participate in meetings with business stakeholders to identify business, financial, and operations goals/objectives and priorities, system requirements, and identify existing issues.

Participate in roadmap planning activities, as required.

Collaborate with business and IT (Information Technology) Stakeholders in the planning, design, development, and deployment of new applications, and enhancements to existing applications.

Facilitate or lead design sessions to prototype new systems to enhance business processes, operations, and information process flow.

Reviews the effectiveness and efficiency of the user experience for existing systems and develops strategies for improving or further leveraging these systems.

Establish and manage scope and parameters of systems analysis to define predictable outcomes and action plans.

Participate in research of third-party software products to support purchase or build decisions.

Conduct analysis to make recommendations or suggest alternatives that address existing and potential trouble areas in operating systems and processes across the organization.

Collaborate with project team to establish and manage the project timeline, delivery milestones, and communication plan for reporting project status.

Provide systems models, requirement specifications, diagrams, and charts to provide direction to development and quality assurance teams, as required.

Track and manage issues based on the findings, complete with probable causes and viable solutions.

Collaborate with Digital Service teams to ensure compatibility and interoperability of in-house computing systems.

Coordinate testing of application systems, including quality assurance, performance, and end-user acceptance, reviews for modified and new systems, and other post-implementation support.

Provide documentation, training materials, orientation, and training to end users for all modified and new systems, as needed.

Qualification

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Insurance software solutionsDuck CreekP&C Insurance domainProject managementCustomer service orientation

Required

Bachelor’s degree and a minimum of 5 years specialized experience.

Extensive experience in overseeing the design, development, and implementation of Insurance software solutions, systems, or products in support of underwriting, financial or claims application systems.

Good understanding of P&C Insurance domain, preferably Commercial or Specialty Insurance.

Demonstrated project management skills.

Excellent understanding of the organization’s goals and objectives.

Excellent analytical and creative problem-solving skills.

Excellent written and oral communication skills.

Excellent listening and interpersonal skills.

Logical and efficient with a keen attention to detail.

Ability to conduct research into systems issues and products as required.

Ability to communicate ideas in both technical and user-friendly language.

Highly self-motivated and directed.

Ability to effectively prioritize and execute tasks in a high-pressure environment.

Strong customer service orientation.

Extensive experience working in a team-oriented, collaborative environment.

Preferred

Experience with platform (policy administration) transformation to Duck Creek is highly preferred. Other platforms would be considered, i.e. Guidewire, Insurity, Majesco.

Benefits

Generous 401K employer match

Employee Stock Purchase plan with employer matching

Generous Paid Time Off

Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing

Tuition reimbursement

Industry-related certifications and professional training