Businessolver · 4 hours ago
Full-time Benefit Advocate - Member Services (Work Remotely Anywhere in the U.S.)
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Responsibilities
Answer a broad range of inbound calls (in support of clients) in a professional, energetic, and positive manner
Respond accurately and thoroughly to caller inquiries and document call detail accordingly
Must be a resourceful and creative problem solver who can work with members of the team to find solutions
Ensure compliance in all areas of processing, completing all transactions timely and accurately
Take accountability for entire process from receipt of work to resolution
Work under general supervision following established procedures
Qualification
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Required
Internet speeds of above 20 Mbps (Download) and 5 Mbps (Upload)
Ethernet Cable Connection Highly Recommended
Preferred
Prior benefit administration, insurance brokerage or insurance provider experience
Strong customer-centric mindset
Must be comfortable with technology – we are a technology company!
Competitive, team player who strives for excellence
Strong interpersonal skills to find success in every opportunity
Exceptional phone etiquette and communication skills
Company
Businessolver
Businessolver is an employee benefits administration technology company.
Funding
Current Stage
Late StageTotal Funding
$65.16MKey Investors
Warburg Pincus
2021-12-01Acquired· by Stone Point Capital
2018-01-01Private Equity· Undisclosed
2014-04-30Series Unknown· $65.16M
Recent News
Business Wire
2024-04-07
HR Executive
2024-01-19
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