Signifyd · 6 hours ago
Solutions Engineer, Enterprise
Minneapolis, MN
Full-time
Remote
Senior Level
$100K/yr - $115K/yr
5+ years exp
Maximize your interview chancesCyber SecurityE-Commerce
Insider Connection @Signifyd
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Proactively partner with the GTM team on deal strategy through discovery, problem finding and value proposition discussions.
Prioritize and manage relationships with internal and external stakeholders on pre and post-sales processes to ensure a smooth transition for customers and partners.
Lead technical discussions on solution integration, APIs, and eCommerce workflows
Respond to RFPs and Security Questionnaires.
Demonstrate Signifyd products, capabilities, and value to prospects and customers.
Develop and deliver training and educational assistance to prospects and customers.
Conduct research and solve problems surrounding new solutions and unique integration scenarios.
Document customer expectations and order flows to clearly outline the known current state and the desired future state.
Work hand-in-hand with the Signifyd Implementation Services and Customer Success teams to provide the best possible on-boarding experience for customers.
Lead proof-of-concept discussions and design to reinforce Signifyd’s position as the market leader.
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
5+ years of experience in a customer-facing technical position, ideally in SaaS
3+ years of experience in customer-facing sales/pre-sales environments.
Strong independent work ethic.
Ability to analyze complex situations, develop associated action plans and lead peers towards achieving key objectives.
Creative, resourceful, detail-oriented, and highly organized.
Excellent presentation skills virtually and in-person.
Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical stakeholders.
Strong technology tool skills (Slack, Looker, Excel, Google Suite, LucidChart, Confluence, Salesforce.com, etc.).
Experience working with JSON and APIs.
Strong project management skills (coordinating, project leading, resource management, delegation, follow-through, etc.).
Enjoy/Willingness to travel (up to 20%).
Passion for customer service.
Passion for new technology.
Preferred
Background in eCommerce, financial/payment systems, fraud mitigation and/or data science is a plus.
Experience with Python, JavaScript, SQL and/or other web, programming, scripting tools is a plus.
Benefits
Discretionary Time Off Policy (Unlimited!)
401K Match
Stock Options
Annual Performance Bonus or Commissions
Paid Parental Leave (12 weeks)
On-Demand Therapy for all employees & their dependents
Dedicated learning budget through Learnerbly
Health Insurance
Dental Insurance
Vision Insurance
Flexible Spending Account (FSA)
Short Term and Long Term Disability Insurance
Life Insurance
Company Social Events
Signifyd Swag
Company
Signifyd
Signifyd is a provider of an enterprise-grade fraud technology solution for e-commerce stores.
501-1,000 employees
Funding
Current Stage
Late StageTotal Funding
$409MKey Investors
Owl Rock CapitalPremjiInvestBain Capital Ventures
2021-04-15Series E· $205M
2018-05-31Series D· $100M
2017-05-04Series C· $56M
Leadership Team
Rajesh Ramanand
Co-Founder & CEO
Nathan Ackerman
Senior Vice President Of Engineering
Recent News
2024-11-04
Business Wire
2024-05-23
2024-04-18
Company data provided by crunchbase
