Waterford.org · 5 hours ago
Senior Manager, Community Engagement
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Comp. & Benefits
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Responsibilities
Willing and able to travel up to 70%
As a key voice in the development and implementation of cohorts, ensure that the team onboarding of the cohort is timely and seamless
Lead the required processes to open, close, and monitor Waterford Upstart implementations nationwide in partnership with internal teams
Consistently update and monitor Salesforce and supervise staff entries.
Monitor cohorts’ usage minutes in conjunction with the Program Success team and prepare data visualization reports for benchmarks and results from PowerBI and Salesforce
Serves as a mentor to Community Engagement Managers
In partnership with internal teams, assist with crafting cohort reports to increase funder investment for mid-term and final impact reports
Facilitate and participate in formal speaking engagements to represent Waterford in an inclusive way in public and private settings, including securing expert panelists, engaging in small group meetings, and developing written thought leadership activities at local and state levels
Continuously champion, promote, and advance diversity, equity, and inclusive excellence at Waterford.org
Collaborate on and contribute to organizational DEI efforts and goals
Qualification
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Required
Five plus years experience in community organizing, outreach, or sales
Experience engaging with diverse populations and underserved communities
Experience in the K-12 or early childhood education field
Strong ability to manage teams and projects independently
Supervise and train a team on Salesforce
Ability to set goals and meet deadlines
Demonstrated ability to manage and communicate complex ideas and projects
Excellent leadership, communication, interpersonal, and customer service skills
Proven Experience in utilizing quantitative and qualitative data to advise decision-making and resource allocation.
Preferred
Four-year college degree from an accredited institution is preferred but not required
Multilingual ability is a plus
Benefits
Fully paid primary premiums for health insurance
Dental insurance
Basic life insurance
Disability insurance
One-time HSA contribution
Retirement contributions are matched up to 5% by the organization
Generous vacation, sick, and holiday offering
Company
Waterford.org
Education nonprofit with a mission to achieve universal literacy for children through equity, access, and family empowerment.