200+ applicants

Company

Korn Ferry · 6 hours ago

Director, Client Analytics

United States

Full-time

Remote

Director/Executive

$120K/yr - $170K/yr

3+ years exp

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Business Consulting and Services

Actively Hiring

No H1B

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Responsibilities

Team Leadership: provide direction, coaching, development, and support to highly capable expert professionals focused on data science projects.

Analytics Project Resourcing and Operations Management: Oversee the portfolio of 200+ analytics projects delivered each year, working with operations support and other analytics delivery teams from initial requests to resourcing to quality management and delivery.

Analytics Strategy and Solution Development: contributes to the analytics strategy for the firm, helping to identify client projects where the KFI’s expertise can contribute, that enables us to stay close to client needs, and design/deliver analytics solutions that maximize the value of our intellectual property and have high-impact results that we can then look to scale further

Analytics/Intellectual Property Advisor: Answer questions from the business about analytics best practices, often by synthesizing complex information from different SMEs and/or client teams into a consumable answer, if an answer is not readily available, but to then continually improve our knowledge management/enablement materials so that SMEs can self-serve answers to these questions.

Knowledge Management: co-own the documentation of Analytics Best Practices, partnering with assessment experts to curate and add content as new questions from the business as they emerge.

Analytics Enablement: in partnership with enablement colleagues, input into the process to develop and support with the delivery of training materials and other communications to a range of stakeholders across the organization, including analytics consultants, sales professionals, and other subject matter experts to help support a broader understanding of the Korn Ferry approach to analytics.

Advise on Analytics Pricing & Solution Architecting: Collaborate with colleagues across the firm to recommend analytics offerings, outline phases of work, and propose work effort estimates needed to deliver proposed analytics projects.

Respond to client/colleague questions to ensure understanding of Korn Ferry intellectual property as it relates to analytics.

Data Governance: provide guidance and coaching to the key contact responsible for questions regarding analytics-related data access, sharing, and privacy.

Stay up-to-date and participate in relevant thought leadership innovation and strategies, new trends and directions, disruptive technologies, and science related to our core assessment intellectual property and analytical approaches.

Qualification

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Data AnalyticsPeople AnalyticsManagement ExperienceData MiningData ManipulationConsulting ExperienceMicrosoft OfficePowerBIR ProgrammingKnowledge Management

Required

3+ years of experience working with data associated with both talent acquisition and talent management assessments (e.g. personality, multi-rater, cognitive ability, etc.)

2-3 years of experience in data mining and manipulation, analyzing data, and producing reports

3+ years of management/operations experience in people analytics

3+ years of experience as an internal or external consultant

Customer service and quality orientation

Excellent communication, with the ability to translate complex information into consumable content for a range of different audiences

Credibility and assertiveness with external clients and internal stakeholders

Ability to balance big picture thinking with attention to detail

Strong problem-solving skills

High level of resilience with the ability to handle changing requests and requirements on very short notice

Ability to communicate complex data and technical concepts to non-technical audiences

Curiosity, creativity, and passion for using data to solve real world problems

Has a passion for and is a strong believer in the power of data and analytics

Advanced Microsoft Office skills, especially Excel (e.g. formulas, pivot tables) and PowerPoint

Graduate degree in Industrial/Organizational Psychology, Social Science, Business, Math/Statistics, or Data Science/Analytics including graduate level statistics, psychometrics, and/or measurement (PhD preferred; experienced candidates with a master’s will be considered)