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Company

JAGGAER · 7 hours ago

RMM Project Manager - Remote

Durham, NC

Full-time

Remote

Mid, Senior Level

5+ years exp

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Responsibilities

Project Manager working with clients in commercial research, higher education, and other industries implementing commercial off-the-shelf solutions for sourcing, acquiring, and managing inventory of chemical and biological materials, as well as managing stock inventory of lab, clinical, and maintenance supplies.

Work with project constituents to explain project approach, set deadlines, clarify responsibilities, resolve project issues, and monitor progress of projects

Use product and industry knowledge to effectively serve as the business/functional advisor to the client, translating business requirements into solution needs while configuring the application to meet those objectives.

Develop and maintain project documentation. Use templates, past examples and guidance from peers or management as needed.

Manage multiple projects simultaneously

Coordinate cross-functional internal resources and activities as required to complete responsibilities for assigned projects

Keep client informed of their responsibilities, status and related issues

Ability to develop strong knowledge of solution and provide clients with consultation of industry best practices related to use of the solution

Identify and estimate impact of, and preparing documentation supporting project scope changes

Identify, mitigate, and manage project risks, including s/w issue resolution, scope challenges and project delays.

Facilitate requirements gathering and issue resolution sessions that may include JAGGAER subject matter experts on a situational basis

Establish and manage relationships with client to sustain a strong business connection.

Will on occasion use their knowledge to assist Support Team in investigating issues that may be specific to a client’s unique business processes

Assist client in understanding and measuring value from the solution

Identify opportunities for continuous improvement within the client delivery organization

Knowledge of R&D business processes within pharmaceutical, biotech and university environments is desirable

Experience with Inventory management concepts processes and procedures highly desirable, including master catalog management, inventory distribution and operations, including replenishment, and data analytics for inventory optimization and performance management is highly desirable.

Ability to support client in business process review and streamlining activities to support system installation

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

SaaS ImplementationConsulting ServicesProject ManagementSupply Chain ManagementR&D Software ExperienceInventory ManagementData AnalyticsBusiness Process ReviewPowerPointSmartSheetVisioExcelWordDocumentation Skills

Required

5+ years of business experience with 3+ years of demonstrated experience in application implementations /providing consulting services in a client environment.

Strong project management, interpersonal, negotiation, communication, presentation, documentation, and problem-solving skills.

Must be able to learn quickly, make strong individual contributions and handle multiple projects simultaneously in a team environment.

Ability to act independently, take initiative and drive tasks and issues to resolution.

Strong written and verbal communication skills are a must.

Hands-on experience with project management methodologies.

Will be required to travel domestically and internationally. Travel ranges from 20-30%. Passport required for international travel.

Communicate project roles of team members based on projects, requirements, timeframes.

Track progress against project deliverables, tasks, and activities.

Manage the solution configuration, deployment and software issue resolution to ensure a timely solution acceptance.

Establish and manage relationships with client to sustain a strong business connection leading to high client satisfaction, retention of existing business and development of new business.

Manage communication of appropriate project information to clients and within JAGGAER.