UC San Diego ยท 6 hours ago
Administrative Assistant - 133245
United States
Full-time
Remote
Entry Level
$16.24/hr - $34.96/hr
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Responsibilities
Scheduling appointments
Screening telephone calls
Triaging patients to appropriate physicians
Familiarity with a wide variety of healthcare providers (Medicare, MediCal, HMO, PPO, private providers, and cash pays)
Familiar with routine and specialty procedure authorization processes
Serving as backup for patient registration
Coordinating and scheduling study patients
Ensuring accuracy medical record preparation
On-line EPIC patient registration
Facilitating patient appointment scheduling and dispositions
Promoting a welcoming and pleasant experience by exhibiting superior visitor and patient services
Performing general office functions
Ensuring patient documents/authorizations are filed appropriately and timely
Reconcile end of day log sheet
Cash handling and surgery pre-payments
Ensuring medical records and files are maintained and available for appointments
In collaboration with the Clinic Supervisors, prepare materials for staff meetings and assist with logistics
Assist supervisors with training of new employees
Takes direction from back office Clinic Supervisors in the absence of immediate supervisor
Qualification
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Required
Experience working in healthcare clinic and specialty surgery facility and working with physicians, clinicians, and researchers.
Excellent interpersonal skills, including tact, diplomacy and flexibility in order to deal effectively with medical and ancillary staff, patients and general public both in person and on the phone.
Proven ability to set priorities, maintain composure and function efficiently under high volume, multiple demand work conditions. Demonstrated problem solving skills.
Experience in providing patient administrative services, registration, and scheduling.
Experience and understanding with a variety of healthcare providers (Medicare, MediCal, HMO, PPO, private providers, CCS).
Experience and knowledge of the name, abbreviation, and various diagnostic tests/procedures, including proper scheduling and completion of necessary requisitions and consents.
Demonstrated ability in screening telephone calls, directing callers to appropriate resource or to physician or staff for further screening and disposition, and triaging emergent issues appropriately.
Ability to maintain strict confidentiality of patient information and documentation. Ability to maintain confidentiality of administrative and personnel matters. Knowledge and skill in working with HIPAA requirements.
Experience and knowledge of chart order, alpha filing, terms and abbreviations commonly used to describe medical conditions.
Experience and knowledge of the standard pre-test and pre-procedure instructions which patients may receive. Ability to explain procedure instructions to patients for scheduling and registration purposes.
Demonstrated experience and knowledge in Microsoft Office Suite, healthcare software, PC, and MAC computers, and multi-line phone systems.
Experience and solid understanding of EPIC on-line clinic appointment system and demonstrated skill in accurately entering related information into CRT.
Experience training clinic administrative staff and assisting with work direction with the ability to ensure quality patient care.
Ability to work collaboratively to promote positive outcomes in a team environment. Ability to uphold and maintain UC Principles of Community.
Experience working in a complex and fast-paced clinic environment.
Preferred
Bilingual in Spanish/English.
Ophthalmology medical terminology.
General knowledge of UCSD Medical Group clinical service and Medical center services with respect to geographic location, telephone number and type of service provided.
Company
UC San Diego
UC San Diego Extension is an online research university for community leaders and professionals.
Founded in 1966
10,001+ employees
H1B Sponsorship
UC San Diego has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (171)
2022 (216)
2021 (175)
2020 (193)
Funding
Current Stage
Late StageLeadership Team
Pierre Ouillet
Vice Chancellor and CFO
Elena Lelea
Financial Manager / Asst. COO
Recent News
Company data provided by crunchbase
