85 applicants

Company

Shippo · 4 hours ago

Senior Director, App Product

United States

Full-time

Remote

Senior Level, Lead/Staff, Director/Executive

$230K/yr - $315K/yr

10+ years exp

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B2BE-Commerce

H1B Sponsor Likely

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Responsibilities

Define and implement the product vision, strategy, and roadmap for the app, ensuring alignment with overall company goals and customer needs.

Lead and mentor a team of product managers to deliver high-quality app features and improvements for 100K+ merchants worldwide.

Drive urgency and turbocharge growth for a SMB focused business Collaborate with cross-functional teams, including engineering, marketing, sales, and customer support, to drive product initiatives and ensure successful launches.

Own and drive Shippo’s understanding of SMBs, the people behind them, and their workflows through market research and competitive analysis.

Prioritize and re-prioritize product roadmap items based on customer feedback, stakeholder input, and data analytics to ensure the most customer-valuable items get built.

Oversee the product development process, and partner closely with engineering and design to ensure timely and high-quality delivery of features.

Monitor and analyze key performance metrics to drive continuous improvement and optimize the user experience.

Act as an advocate for the app within the organization, communicating product vision, updates, and achievements to stakeholders and executive leadership.

Stay up-to-date with industry trends, emerging technologies, and best practices to ensure our mobile app remains competitive and innovative.

Provide and seek feedback from others to continually push the bar for quality.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

B2B product developmentProduct managementLogistics experienceAgile methodologiesJIRAE-commerce experienceData analyticsMarket researchStakeholder collaboration

Required

10+ years’ experience — with a strong focus on building B2B products for retail brands in a high transaction volume environment

5+ years of experience in building and managing high-performing product teams

Demonstrable track record of successfully leading and growing app products with a large user base

Experience working on logistics, fulfillment & e-commerce shipping products and services

Deep understanding of Agile methodologies and product management tools such as JIRA.

Exceptional communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels.

Deep understanding of brand / retail customers with strong B2C e-commerce experience

3+ years of experience working in fast-paced environments, building and scaling B2B SaaS products

Benefits

Healthcare coverage for medical, dental, and vision (90% covered by the company, incl. dependents). Pets coverage is also available!

Take-as-much-as-you-need vacation policy & flexible working

One week-long company wide winter shutdown

3 Volunteer Days Off (VTOs)

WFH stipend to set up your home office

Charity donation match up to $100

Dedicated programs, coaching, tools, and resources for your professional and career growth as well as an individual learning stipend for your personal and focused growth

Fun team in person time through our Shippos Everywhere program which includes regular team and company off-sites throughout the year as well as local Shippos gatherings

Company

Shippo

Glassdoor

3.9

Shippo is a shipping platform that helps e-commerce companies manage their shipping operations.

Founded in 2013

San Francisco, California, USA

201-500 employees

https://goshippo.com

H1B Sponsorship

Shippo has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (6)

2022 (10)

2021 (17)

2020 (10)