Atlan · 5 hours ago
Customer Solutions Architect
United States
Full-time
Remote
Mid, Senior Level
5+ years exp
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Responsibilities
At Atlan, the customer Journey is broken into three parts - Onboarding, Adoption and Innovation. The Customer Solution Architects(CSA) are integral in helping our customers through all three phases of their journey
The CSA team works closely with the Customer Success Manager as well as Customer teams of Data Architects, Data Engineers and Data Platform owners to onboard customers onto Atlan, drive Atlan adoption through Value Streams and use the power of Active Metadata to automate and innovate
During the Onboarding phase, the CSA team focuses on Integrating Atlan into the customer tech stack. Integrations include Snowflake, Redshift, Databricks, Bigquery, DBT, Tableau, Looker and many more
During the Adoption phase, the CSA team focuses on driving Value Stream adoption for use cases such as Data Discovery, Data Governance, Metric Management, Embedded collaboration and more
During the Innovation phase, the CSA team drives significant customer value by using Active Metadata to power automation and Innovation in the form of use cases such as Auto PII detection, Active metadata management, dynamic data pipeline management and more
The CSA team is also the bridge between the Customer Experience Group and Product and Engineering, working closely to ensure customer feedback is communicated to product, and guiding the future growth of Atlan
As part of the the CSA team, you will build expertise in tools in the Modern Data Stack and be the trusted advisor to help and guide Customer stakeholders
As part of the CSA team, you will partner closely with Sales, Product, Engineering and Marketing to build thought leadership and expertise in Active Metadata category!
Qualification
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Required
5+ years experience as a Data Engineer + customer facing technologist e.g (Solutions Architect, Consulting, Field Engineer, Solutions Engineer, Sales Engineer)
Extensive experience across the different types of tooling in the data estate including OLAP/OLTP databases, data warehouses, ETL, BI, etc
Proficient in SQL and have a good understanding of Enterprise Data Warehousing and Data lake architecture, with previous experience in Redshift, Snowflake, Databricks, BigQuery or similar
Experience in Python scripting, and a desire to deepen your knowledge in current technologies as well as learn new ones
Knowledge of Cloud architecture fundamentals - Highly available fault tolerant systems, IAM policies, security groups, networking (vpc peering and privatelink)
Experience/Knowledge of Data flow architecture/orchestration/transformation tools
Expertise in managing customer challenges to resolution
Based remotely in the United States with the willingness to occasionally travel to customers
Company
Atlan
Atlan is an active metadata platform crafted for data teams that integrates metadata from diverse sources.
201-500 employees
H1B Sponsorship
Atlan has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2022 (2)
Funding
Current Stage
Growth StageTotal Funding
$201.5MKey Investors
Salesforce VenturesInsight PartnersWaterBridge Ventures
2024-05-08Series C· $105M
2024-03-19Series B· $27.5M
2022-02-09Series B· $50M
Leadership Team
Prukalpa Sankar
Co-Founder
Varun Banka
Co-Founder
Recent News
2024-06-05
Business Wire
2024-06-04
2024-05-16
Company data provided by crunchbase
