Be an early applicantLess than 25 applicants

Company

Amazon · 5 hours ago

Implementation Manager, Amazon Business Professional Services

United States

Full-time

Remote

Mid Level

$62K/yr - $133K/yr

3+ years exp

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H1B Sponsor Likely

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Responsibilities

Leading deep discovery conversations with customers to understand their business and purchasing processes and designing the AB solution based on customers’ technical requirements and goals

Overseeing the execution of the solution (including technical setup, testing, change management, solution adoption) and delivery quality, to be sure we deliver on our high bar customer commitments

Effectively communicating proposed solutions, project updates, and risks to customers and Amazon Business Leadership

Assess program risks, anticipate challenges, and provide escalation management when necessary

Driving and accelerating spend adoption through change management activities and advising customers on best practices for using Amazon Business solutions

Meeting or exceeding targets for customer and/or feature spend adoption

Working with cross-functional teams including sales, product, tech, and marketing to scale solutions that will increase customer adoption and up level AB’s offering

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

B2B implementation experienceProcurement solutionsChange managementCustomer relationship managementSource-to-pay methodsProject managementSales experienceTechnical setupSolution adoption

Required

Bachelor's degree or equivalent

Experience positioning and selling innovative solutions to new and existing customers and market segments

Knowledge of procurement and source to pay methods at small and medium businesses

Experience translating customer needs into business requirements

3+ years of B2B implementation or services delivery experience

Preferred

Experience influencing at all levels within an organization, particularly at the executive level

5+ years of implementing procurement and source-to-pay processes and solutions for enterprise customers

Experience with change management

Benefits

Equity

Sign-on payments

Full range of medical, financial, and/or other benefits

Company

Amazon

Glassdoor

3.7

Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.

Founded in 1994

Seattle, Washington, USA

10,001+ employees

https://amazon.com

H1B Sponsorship

Amazon has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (14000)

2022 (23375)

2021 (15334)

2020 (14558)