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Company

ProcessUnity · 10 hours ago

Senior Implementation Project Manager

United States

Full-time

Remote

Senior Level

$115K/yr - $145K/yr

5+ years exp

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Information TechnologyRisk Management

Comp. & Benefits

H1B Sponsor Likely

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Responsibilities

Lead and oversee multiple high-profile client implementations and internal projects, ensuring timely and successful delivery of complex initiatives

Serve as the primary point of contact for clients during the implementation process, cultivating strong relationships with key stakeholders to ensure long-term customer satisfaction and success

Develop and execute comprehensive project plans, outlining tasks, dependencies, and timelines, ensuring projects are delivered on time and within budget

Understand customer requirements and system capabilities to provide strategic guidance and ensure full alignment between customer objectives and system functionality

Proactively track, assess, and communicate project goals, plans, potential risks, timelines, action items, and budgets to all internal and external stakeholders

Collaborate closely with Implementation Consultants to ensure seamless project execution and alignment with the overall project approach

Lead regular touchpoints and executive-level status meetings with customers, providing clear, strategic, and professional communication

Effectively manage changes in project scope, developing contingency plans to mitigate risks

Apply project management best practices and business acumen to deliver high-quality work

Contribute to the development of best practices, standards, and methodologies that enhance the efficiency of future implementations

Participate in product training, knowledge transfer sessions, and other strategic initiatives to continuously develop your expertise in ProcessUnity solutions

Qualification

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Software ImplementationCustomer Relationship ManagementProject ManagementBusiness Requirements Translation

Preferred

Bachelor’s degree (highly preferred)

5+ years of project management experience, specifically in leading complex, customer-facing software implementation projects for external clients

Extensive experience leading large-scale software implementation projects for external clients (not internal IT)

High analytical and emotional intelligence, with the ability to build trust and foster relationships with clients

Technical aptitude to understand the capabilities of ProcessUnity’s platform and align them with customer business needs

Ability to translate business requirements into actionable project plans and execute on those plans

A desire to continuously learn and integrate new skills, technologies, and ideas to drive success

Company

ProcessUnity

ProcessUnity, a risk management software solutions firm, provides visibility and control to assess, measure and mitigate risk.

Founded in 2003

Concord, Massachusetts, USA

51-200 employees

http://www.processunity.com

H1B Sponsorship

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2023 (1)