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Company

Cognizant · 7 hours ago

Salesforce Scrum Master Analyst

Washington, DC

Full-time

Remote

Senior Level

$80K/yr - $125K/yr

7+ years exp

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ConsultingIndustrial Automation

No H1B

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Responsibilities

Using agile methodology values, principles, and practices to plan, manage, and deliver solutions.

Training, mentoring, and supporting scrum teams to follow agile values, principles, and practices.

Determining and managing tasks, issues, risks, and action items.

Scheduling and facilitating scrum events, meetings, and decision-making processes.

Monitoring progress and performance and helping teams to make improvements.

Planning and organizing demos and product/system testing.

Ensuring the proper use of collaborative processes and removing impediments for the scrum team.

Tracking project processes, deliverables, and financials.

Preparing and presenting status reports to stakeholders.

Should have experience in Financial Service Domain. FSC certification is good to have.

Experience as a Business Analyst, specifically with CRM systems (Salesforce, Microsoft Dynamics, etc.).

Strong understanding of CRM principles, concepts, and standard methodologies. Admin certification is plus.

Excellent analytical and problem-solving skills to translate business needs into technical solutions.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Scrum managementAgile methodologyFinancial Service DomainBusiness AnalystCRM systemsData analysisProject managementProcess analysisBusiness analysis methodologiesSalesforceMicrosoft DynamicsFSC certificationAdmin certification

Required

7+ years of relevant technical and business work experience

Should be able to manage scrum team and able to write stories for Banking client

Using agile methodology values, principles, and practices to plan, manage, and deliver solutions

Training, mentoring, and supporting scrum teams to follow agile values, principles, and practices

Determining and managing tasks, issues, risks, and action items

Scheduling and facilitating scrum events, meetings, and decision-making processes

Monitoring progress and performance and helping teams to make improvements

Planning and organizing demos and product/system testing

Ensuring the proper use of collaborative processes and removing impediments for the scrum team

Tracking project processes, deliverables, and financials

Preparing and presenting status reports to stakeholders

Experience in Financial Service Domain

Experience as a Business Analyst, specifically with CRM systems (Salesforce, Microsoft Dynamics, etc.)

Strong understanding of CRM principles, concepts, and standard methodologies

Excellent analytical and problem-solving skills to translate business needs into technical solutions

Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field

Proficiency in data analysis and reporting using CRM tools or other data analysis software

Effective communication and social skills to interact with diverse senior team members

Project management experience with the ability to prioritize tasks and lead deadlines effectively

Familiarity with software development process (SDLC) and agile methodologies

Strong process analysis skills and ability to suggest improvements for the efficiency and effectiveness of solutions based on industry-standard methodologies

Knowledge of business analysis standard methodologies (such as BABOK) and ability to optimally apply them

Advanced knowledge of the specific business areas, processes, workflows, standards, and business practices

Proven conceptual, analytical, and judgmental skills

Excellent verbal and written communication skills and ability to communicate well with all levels, technical as well as non-technical stakeholders