Headway · 6 hours ago

Director, Product Management - Trust (Security & Privacy)

United States

Full-time

Remote

Director/Executive

$290K/yr - $290K/yr

7+ years exp

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Responsibilities

Set the vision for Trust: Lead collaborative efforts to define a vision, strategy, and roadmap for software engineering efforts focused on security and privacy of our customers.

Build New Trust-Centered Products: Build customer-facing features and experiences that improve our customers’ security and privacy when engaging on the Headway platform. This could include:

Identity, access, and permissioning solutions that enable therapists, patients, and enterprises to use Headway for more of their workflows.

Customer Trust center that showcases to therapists and patients how we honor their transparency and autonomy when entrusting Headway with their sensitive data, such as Protected Health Information (PHI) and Personally Identifiable Information (PII).

Partner with Product Leaders on New Products: Headway has many new product launches on the horizon that will transform the industry and have a rich data component. You will be the lead partner on some of our most innovative project launches given our ambitious data strategy.

Make the safe way, the easy way: Build platform components, features, and tooling for internal teams so that it’s seamless to build with Trust as a default. This could include:

Unified B2C and B2B authentication and authorization strategy across our production environment that’s universally adopted by teams entrusted with access to sensitive customers.

Modular building blocks and tooling that enable least privilege access to PHI and PII data.

0 to 1 on data infrastructure, audit logging, and tooling needs for detection & responding to suspicious events and anomalies.

Protect Headway’s most sensitive data: In addition to direct customer feedback, you’ll partner closely with Legal, Compliance, Engineering, Operations, Growth, and Customer Support to ensure that we understand needs around data and privacy in our products, services, and platforms. This could include:

Defining an unified approach to safeguarding PHI and PII access that’s consistent with regulatory, compliance, and customer expectations.

Translating customer, business, and regulatory trust needs into clear requirements and tradeoffs that are prioritized and contextualized for the relevant engineering teams.

Collaborating with design, product marketing, and research on user interface designs relating to Trust features and experiences.

Qualification

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Product ManagementTrust ProductsData InfrastructureSecurity TechnologiesPrivacy TechnologiesUser Interface Design