167 applicants

Company

NetApp · 2 days ago

Business Analyst

Research Triangle Park, NC

Full-time

Onsite

Senior Level, Lead/Staff

$132K/yr - $186K/yr

10+ years exp

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Cloud ComputingData Management

Culture & Values

H1B Sponsor Likely

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Responsibilities

Leadership of System Integration Testing (SIT) and User Acceptance Testing (UAT) activity across stakeholders / subject matter experts within the Global Operations and Customer Support Delivery (CSD) organizations.

Work with partner relationship managers to support driving Business-to-Business (B2B) integration development and testing activity with our 3PL and 3PR partners.

Report accomplishments, challenges, and open issues with Global Operations Leadership and the Oracle Cloud Project Management Office (PMO).

Plan and schedule tasks, identify potential bottlenecks, and track progress over time with Gantt charts

Support continuous improvement of the cost to provide service, lead-time to fulfill part requests and quality of spare parts to NetApp customers.

Support continuous improvement of the end-to-end customer experience from incident to resolution across multiple functions and systems at NetApp.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Service Part PlanningOracle Cloud ERP3PL logisticsOracle EBS3PR logisticsJiraSalesforce.comOracle Field Service ManagementOracle Service LogisticsData VisualizationMicrosoft PowerBISupply Chain Operations Reference (SCOR)Lean Six SigmaMicrosoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft Project

Required

10 years of relevant related experience required.

Experience with planning and replenishing large scale networks of service part depots.

Experience with forward and reverse logistics utilizing 3PL partners.

Excellent verbal and written communication skills with ability to work collaboratively within a team environment, cross-functionally across internal functions, orgs, and with NetApp partners to meet aggressive goals and pre-defined feature and metric requirements.

Strong computer skills including Microsoft Word, Excel, PowerPoint, Project.

Familiarity with Jira for tracking task activity and testing defect resolution.

Bachelor’s degree in industrial engineering, operations management, or a related field or equivalent experience.

Preferred

Preferred experience with Field Service applications (Salesforce.com, Oracle Field Service Management, Oracle Service Logistics, and Oracle Cloud ERP).

Experience with Data Visualization techniques and Microsoft PowerBI reporting is a plus.

Experience with the Supply Chain Operations Reference (SCOR) model is a plus.

Experience with lean six-sigma principles to reduce waste is a plus.

Master’s degree preferred.

Supply Chain Operations Reference (SCOR) professional a plus.

Project Management Professional (PMP) / Certified Project Manager (CPM) a plus.

Benefits

Health Insurance

Life Insurance

Retirement or Pension Plans

Paid Time Off (PTO)

Various Leave options

Performance-Based Incentives

Employee stock purchase plan

Restricted stocks (RSU’s)

Company

NetApp

Glassdoor

4.1

NetApp specializes in data storage, data infrastructure, and data management solutions.

Founded in 1992

San Jose, California, USA

10,001+ employees

http://netapp.com

H1B Sponsorship

NetApp has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (113)

2022 (234)

2021 (214)

2020 (203)