Tier4 Group ยท 6 hours ago
ServiceNow Developer (2765162)
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Responsibilities
Design, develop, test, and deploy applications and modules on the ServiceNow platform using best practices and agile methodologies
Configure and enhance all aspects of ServiceNow, such as workflow, UI, client scripts, business rules, catalogs, integrations, and orchestration, using out-of-box functionality as a strong guiding principle
Troubleshoot and resolve issues related to the performance, functionality, and security of the ServiceNow applications and modules, and implement preventive measures to avoid future incidents
Provide technical guidance and mentorship to junior developers and support staff, and conduct code reviews and quality assurance checks
Stay updated on the latest features and developments of the ServiceNow platform and incorporate them into the existing and new solutions, following the ServiceNow best practices and standards
Document the design, development, testing, and deployment processes for ServiceNow applications and modules, and maintain the configuration management and version control of the code and scripts
Provide design, planning, development, testing, and implementation support across the ServiceNow platform
Provide high-level estimations and guidance for breakdown of work into features, epics, and stories, including identifying the need for technical spikes
Create working demos and prototypes as necessary, prior to full deployment
Review existing implementations and provide recommendations and support for design changes to enhance platform operations and performance
Qualification
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Required
Bachelors degree from a recognized college or university with major course work in computer science, Information Technology, engineering, or equivalent related experience
A minimum of 7 years of progressive experience in application systems/administration OR 9 year's experience without a degree
At least 7 years of experience in developing solutions on the ServiceNow platform, with broad exposure to different modules and applications, including Employee Center.
Strong experience developing forms, reports, dashboards, catalog items, and complex workflows in the ITSM, ITOM, and ITAM applications
Experience with scripting in ServiceNow (Business Rules, UI Pages, UI Macros, etc.)
Strong knowledge of ServiceNow scripting languages, such as JavaScript, AngularJS, HTML, CSS, XML, and JSON
Strong communication skills and the ability to interact effectively with clients and stakeholders
A strong team player and collaborator mindset, with a willingness to mentor as well as learn from others
Preferred
A CSA (Certified System Administrator) and CAD (Certified Application Developer) certification from ServiceNow
Familiarity with User Interface design and User Experience concepts
Prefer proficiency in at least two computer languages used currently in production
Benefits
Full suite of benefits including student loan/tuition reimbursement programs
Company
Tier4 Group
Tier4 Group is a women-owned and diversity-certified LGBTBE technology Talent, Professional Services, Advisory, and Information Security firm with a national reach.