Cygnus Professionals Inc. · 5 hours ago

ServiceNow Developer

United States

Contract

Remote

Senior Level

5+ years exp

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Information TechnologyRobotics

Comp. & Benefits

H1B Sponsor Likely

Hiring Manager

Raj Raj

Insider Connection @Cygnus Professionals Inc.

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Responsibilities

Adapts existing methods and procedures to create possible solutions to complex requirements.

Lead and enrich the team of 5-7 or more technical resources.

Uses considerable judgment to determine solution on complex problems.

Must be able to manage multiple small to large scale projects on Service Now.

Perform software configuration and customization including, but not limited to: screen tailoring, workflow administration, report setup, data imports, integration, custom scripting and third-party software integrations.

Obtain and analyze business requirements and document technical solutions.

Develop, design and rollout new application modules, workflows and catalog requests.

Research new functionality and recommend solutions that deliver customer value.

Provide escalated support on technical issues to team members who are working service now implementations.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

ServiceNowWeb Services IntegrationServiceNow certificationsSystem/Process AutomationJavaScriptITIL frameworkAgile/Scrum methodologySDLC processesRDBMSCloud Management

Required

Minimum 5-7 years’ experience supporting the implementation, administration, configuration, and/or development of the ServiceNow tool.

Minimum total experience in ITSM space of 12-15 years is desired.

Must have worked on Web Services Integration (SOAP, REST).

Administration of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions.

ServiceNow Experience should include scripting in ServiceNow, tool configuration, design work, technical configuration and deployment.

Specifically, candidates shall possess the skill to develop on the ServiceNow platform including the creation and/or customization of the core applications such as Incident, Problem, Change, Service Catalog and ESM applications as well.

Must have worked on multiple integrations / eBonding with other ITSM / Non ITSM Platforms and Third-Party tools.

System/Process Automation (Orchestration) experience.

Experience with working or developing in any one of the following programming languages: JavaScript, Angular JS, Java, Python, HTML, XML.

Excellent communication skills.

Understanding of ITIL framework.