VetsEZ ยท 6 hours ago
Medallia DevOps Automation Engineer (Remote Opportunity)
United States
Full-time
Remote
Mid, Senior Level
6+ years exp
Maximize your interview chancesDatabaseInformation Services
No H1B
Hiring Manager
Michelle Vaughn
Insider Connection @VetsEZ
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Collaborate with business analysts, developers, and data engineers to understand project requirements and develop detailed test plans and test cases for the Medallia platform.
Perform functional, regression, and integration testing on Medallia survey forms, feedback mechanisms, and related components to ensure platform performance; Verify the accuracy and completeness of customer feedback data, ensuring alignment with client business requirements.
Identify, report, and resolve defects, inconsistencies, and issues in Medallia survey data collection, reporting, and analysis.
Develop and execute automated test scripts for repetitive and critical test cases to enhance testing efficiency, as well as stay current with Medallia platform enhancements and industry best practices in quality assurance.
Ensure updates to the Medallia platform do not negatively impact existing functionality; Maintain comprehensive documentation of test cases, results, and processes for audit and reference.
Take on additional tasks and responsibilities as needed to support team objectives and ensure the success of the project.
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
Bachelor's degree in Computer Science, Information Technology, or a related field.
6-12 years of experience in quality assurance and testing, with a focus on web-based applications and data validation.
Proficient in test management tools and test automation frameworks (e.g., Selenium, JIRA, TestRail, JAWS).
Skilled in defining internal quality control standards and maintaining reliability programs in line with industry standards and best practices.
Strong analytical and problem-solving skills with exceptional attention to detail.
The candidate must reside within the continental US.
Preferred
2+ years of experience working in or with the Federal Government. Knowledge of VA/DHA/HHS practices is a plus.
3+ years of experience with Medallia platform configurations and configuration quality assurance testing.
Experience integrating customer experience management systems with third-party solutions, such as Salesforce and Qualtrics Platform Configurations.
Benefits
Medical, Dental, and Vision coverage.
401k with Employer Match.
PTO + Federal Holidays.
Corporate Laptop.
Training opportunities.
Remote Opportunity.
Company
VetsEZ
VetsEZ provides IT services & solutions such as data solutions, software solutions, PMO, and competitive edge solutions.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
James Miner
President and Chief Executive Officer
Company data provided by crunchbase
