AWS Connect Specialist @ Veridic Solutions | Jobright.ai
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Veridic Solutions · 16 hours ago

AWS Connect Specialist

positionUnited States
timeContract
remoteRemote
senioritySenior Level
date5+ years exp
ftfMaximize your interview chances
Cloud ComputingConsulting
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H1B Sponsor Likelynote
Hiring Manager
Amir Andrabi
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Insider Connection @Veridic Solutions

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Responsibilities

Must have 5+ years of AWS Connect expertise.
Proficiency in at least one of the following platforms:
Cisco Webex CCE
Avaya Contact Center
NICE CXone
Genesys Contact Center
Proven experience designing, implementing, and managing contact center solutions.
Must be able to perform end-to-end project deliverables, including:
Solution design documentation.
Implementation and testing of contact center solutions.
Training client teams on new systems and technologies.
Providing ongoing technical support and maintenance.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

AWS ConnectContact center solutionsCisco Webex CCEAvaya Contact CenterNICE CXoneGenesys Contact CenterCloud engineeringTelephony systemsAWS Cloud EngineeringSolution design documentationTestingTechnical supportUnified communicationsAI/ML technologies

Required

Must have 5+ years of AWS Connect expertise.
Proficiency in at least one of the following platforms: Cisco Webex CCE, Avaya Contact Center, NICE CXone, Genesys Contact Center.
Proven experience designing, implementing, and managing contact center solutions.
Must be able to perform end-to-end project deliverables, including: Solution design documentation, Implementation and testing of contact center solutions, Training client teams on new systems and technologies, Providing ongoing technical support and maintenance.

Preferred

Comprehensive understanding of cloud engineering and telephony systems.
Familiarity with unified communications platforms such as: Verint WFM, Calabrio WFM.
AI/ML and Generative AI technologies.
Strong knowledge of AWS Cloud Engineering principles.
Experience with other contact center platforms, including Avaya, Cisco, Genesys, and NICE CXone.

Company

Veridic Solutions

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Veridic Solutions provides consulting and IT services to clients globally.
dateFounded in 2016
location
Durant, Oklahoma, USA
people-size201-500 employees
web-link
https://veridicsolutions.com

H1B Sponsorship

Veridic Solutions has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (129)
2022 (152)
2021 (217)
2020 (233)

Funding

Current Stage
Growth Stage
Total Funding
unknown
Key Investors
Housatonic Partners
2021-09-22Private Equity· Undisclosed

Leadership Team

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Vikas Aditya
Chief Executive Officer
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Recent News

Gelman brothers
Gelman brothers Portfolio
2023-09-27
Company data provided by crunchbase
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