Bosch USA · 7 hours ago
Field Sales Engineer- Conference and Discussion Products (NYC/DC/Montreal)
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Responsibilities
Build and/or review project designs and recommend appropriate product solutions
Provide pre-sales training and post-sales support
Provide quality technical support to establish long-term customer relationships
Trouble-shoot hardware/software issues, resolve all technical issues
Help customers with integration and setup of equipment
Assist in driving product demand creation through end user generation
Prepare and conduct technical / product presentations and demonstrations
Participate in trade shows and share information on products and services
Provide feedback to marketing and product management teams for future product enhancements
Share ideas and customer needs throughout all phases of product life cycle (plan, design, integrate, manage)
Act as primary contact for integrations with complementary manufacturers, ensuring smooth and successful implementations.
Evaluate customer concerns
Qualification
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Required
Bachelors degree in business or engineering; or commensurate experience
5+ years technical / sales engineering with a focus on managing high level, complex client relationships with (SLED) State, Local, and Education customers along with Legal and Finance end users
A strong understanding of the Conference and Discussion vertical along with Professional A/V experience
Knowledge and understanding of AV integration services and practices
Understanding of other AV segments such as Conferencing, DSP, and Room Control including serial and IP communications
Proficient in networking standards, Audio over IP, and API (Application Programming Interface) protocols
Ability to read and interpret project Floor Plans and System Flow line drawings
Strong ability to develop end user, integrator, and consultant relationships through interpersonal communications
Aggressive self-starter and results driven, ability to leverage internal resources
Strong organizational, time management, problem solving, and multitasking skills
Excellent oral and written communication skills
Analytical, with sound judgment and a high level of integrity and credibility
Ability to travel regionally up to 50% (passport required)
Preferred
CTS or CTS-D Certifications preferred
Key AV and IT industry knowledge and experience is valued
Existing end user and consultant relationships are valued
Benefits
Commission incentive program