Auxo Solutions · 6 hours ago

Business Analyst - Salesforce

United States

Contract

Remote

Entry, Mid Level

2+ years exp

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Software

No H1B

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Responsibilities

Act as the primary liaison between clients and the internal technical teams, gathering and documenting detailed business requirements for custom software solutions.

Conducted business process analysis and developed clear, concise documentation, including workflows, user stories, and acceptance criteria.

Collaborate with Technical Project Managers to prioritize requirements and align project scope with client objectives.

Support the development team throughout the project lifecycle, ensuring that the delivered solution meets business and technical requirements.

Facilitate communication and problem-solving between clients and the technical team, addressing any gaps or misunderstandings early in the process.

Assist with testing and validation of software solutions, ensuring that business needs are met before deployment.

Monitor project progress and adjust requirements to accommodate evolving client needs.

Provide post-implementation support, gathering client feedback and identifying areas for future improvement or development.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Business AnalystSalesforce implementationRequirements gatheringAgile environmentsJIRAConfluenceBusiness process mappingUnqorkSF Business Analyst certificationSF Administrator certificationClient engagement skills

Required

2+ years of experience as a Business Analyst or similar role, with at least 1-2 years of experience working on custom software development projects.

Experience with Salesforce implementation and/or integration

Strong understanding of business process mapping, requirements gathering, and documentation best practices.

Experience working in Agile environments and proficiency with tools like JIRA and Confluence.

Exceptional communication and client engagement skills, with a proven ability to translate complex technical requirements into clear, actionable plans.

Ability to manage multiple projects or initiatives in parallel, ensuring successful outcomes.