Motorola Solutions · 6 hours ago
Global Services Data & Business Analyst
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Cyber SecurityTelecommunications
Growth OpportunitiesNo H1B
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Responsibilities
Working with stakeholders to gather requirements for various projects
Assess effort for development of new dashboards or reports
Understand data components and collaborate stakeholders to outline milestones for execution and finalize a project plan
Create Tableau data visualizations, dashboards, and report development to support executive level and internal customer needs
Analyze data and processes to develop and define KPIs
Collaborate and drive consensus with Global teams on end to end metrics for reporting
Development of models and dashboards to identify key business insights
Data governance: create, maintain & deliver the source of truth for Global Services data
Data creation leveraging multiple sources, source systems, and data structure
Ability to write complex SQL queries for data analysis and data manipulation
Detailed data validation to ensure accuracy
Data integrity and report automation improvement
Experience in data modeling, requirements gathering, and defining data relationships
Qualification
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Required
Minimum of a Bachelor’s degree and 3+ years of relevant experience
Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
Ability to write complex SQL queries for data analysis and data manipulation
Experience in data modeling, requirements gathering, and defining data relationships
3+ years of experience building data visualizations in a professional setting
3+ years of SQL experience in a professional setting
Tableau, SQL, Advanced Excel, PowerPoint and Google Apps skills
Preferred
Comfortable working with data that is not clean & requires validation
Strong understanding of business financial acumen
Good at structuring complex problems in simple and easy-to-understand ways
Strategic thinking - Listening to and understanding customer needs; decisive and forward thinking
Strong influencing skills - role requires cross-collaboration and ability to obtain support from various teams and business units
Energetic and self-assertive - must be well organized and able to make proactive recommendations
Effective multitasking capability - Comfort with fast-paced and rapidly evolving environments
Excellent interpersonal, verbal and written communication skills
Experience with ITSM tools and systems e.g. ServiceNow, PureCloud, Salesforce would be beneficial
IT Operations, Service Desk, or Call Center experience a plus
Experience working in highly analytical setting requiring quantitative analytics
Benefits
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
And more!
Company
Motorola Solutions
Motorola Solutions creates mission-critical communication solutions and services for public safety and commercial customers.
Funding
Current Stage
Public CompanyTotal Funding
$1BKey Investors
Silver Lake
2023-01-06Post Ipo Equity· $1B
2014-10-01Acquired· by Zebra Technologies
2011-01-07IPO· fra:MTLA
Leadership Team
Recent News
2024-11-15
2024-11-12
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