Vroom Delivery · 1 day ago
Client Success Specialist
United States
Full-time
Remote
Mid, Senior Level
$75K/yr - $85K/yr
5+ years exp
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Responsibilities
Onboard new retailers to Vroom Delivery and ensure successful implementation.
Conduct training sessions and product demos for retailers.
Encourage the adoption of new features and services to drive client success.
Work closely with the development team to prioritize new features based on client needs.
Lead standing calls with retailers, maintaining strong relationships and ensuring satisfaction.
Take on additional responsibilities as needed in a lean, dynamic team environment.
Qualification
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Required
5-10 years of experience at a convenience retailer, ideally in marketing, software procurement, or pricebook management.
Strong understanding of the retail tech landscape, including backoffice systems, loyalty programs, and POS. Hands-on experience is a big plus!
Proven ability to work independently and manage multiple priorities in a remote, fast-changing environment.
Excellent communication and interpersonal skills with a client-first mindset.
Benefits
Equity
Healthcare and 401k
Unlimited PTO
Remote Work
Company
Vroom Delivery
Vroom Delivery is the first eCommerce platform specifically designed for the $233B convenience store industry
2-10 employees
Funding
Current Stage
Early StageTotal Funding
$0.16MKey Investors
NFXHATCHER+
2021-01-29Seed· $0.16M
2019-05-15Pre Seed· undefined
2018-08-01Seed· undefined
Leadership Team
John Nelson
CEO/Co-Founder
Jeffrey Nelson
CTO and Co-Founder
Company data provided by crunchbase
