MoveDocs · 7 hours ago
Account Manager
United States
Full-time
Remote
Entry, Mid Level
1+ years exp
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Responsibilities
Be the point of contact for Business Development Executives while they’re in the field, informing them of issues with firms and medical providers.
Be the level one-point person for law firm escalations for issues related to medical related matters on our platform, requiring complete understanding of the operations processes supporting the MoveDocs platform.
Work with providers, firms and the operations team to resolve ongoing issues with cases, involving the necessary departments to resolve problems quickly.
Support firm growth by performing and supporting demos of the MoveDocs platform
Be a point of contact to make active introductions to firms not already on the platform.
Handles incoming calls professionally with clear communication and prompt follow through
Works in an organized fashion with an extreme attention to detail on all tasks
Serves as a back-up for Directors and other Regional Account Managers when needed
Qualification
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Required
Experience working in the Medical or Personal Injury field required
Must be located in the Midwest in CST
High School graduate required
Excellent verbal and written communication skills, coupled with a strong aptitude to listen
Excellent PC skills (email, MS Office including Microsoft Word and Excel)
Possess a high level of drive, motivation, and goal-orientation
Be organized, detail-oriented, confident, positive, passionate, and compassionate
Ability to work in a fast-paced environment with strong ability to multi-task
Adaptable and driven to ensure that the tasks of the day are completed
Preferred
College degree preferred
Knowledge of medical provider and facility operations and codes preferred
1-2 years of sales experience preferred
Customer service experience preferred; strong relationship building skills a must
Benefits
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Referral program
Vision insurance
Company
MoveDocs
MoveDocs maximizes personal injury case efficiency and outcomes.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
S
Steven Ainbinder
President
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