Kloudhive LLC · 6 hours ago

Senior System Analyst

United States

Contract

Remote

Senior Level, Lead/Staff

10+ years exp

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IT Services and IT Consulting

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Responsibilities

Manage complex software platforms with critical business requirements for financial, product and compliance requirements. This includes managing configuration, data, user permissions, workflow, reporting, upgrades and processing.

Work with other IT experts to address product, business, technical and infrastructure needs.

Manage the installation of application patches, configuration as needed for software enablement, releases and enhancements on development, test, disaster recovery and production systems, following IT Change Control guidelines, and develop disaster recovery plans for applications/services. This includes in-house, third-party, SaaS and PaaS solutions.

Support product operational lifecycle, such as application administration support, configuration, coordinating the development and maintenance of manuals/procedures, troubleshooting and maintaining application upgrade and life-cycle activity roadmaps.

Develop and manage communication between end users, vendors and IT departments to resolve production and development environment problems.

Manage security practices and ensure Cyber security practices and policies are managed within their program portfolio.

Consult, design, implement and provide solution efficiencies to ensure systems meet all data privacy, compliance and regulation requirements.

Create and iterate technical documentation consistent with software changes.

Monitor performance, discover variances and propose necessary actions.

Proactively configure systems based on business drivers and day-to-day systems optimization.

Prepare user manuals, technical handouts and operational manuals for the deployed application/system.

Mentor less experienced team members on systems, configurations and tool suite.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Cloud ComputingSQLAgileLeanTDDWaterfallCICD pipelineAzure DevOpsJIRAData architectureApplication administrationTechnical documentation

Required

Bachelor’s degree in a technical/related discipline required, or equivalent work or education related experience.

Minimum seven years of experience working with business software applications required.

Have a working knowledge of theory and usage of Cloud Computing required.

Advanced skills with SQL and/or various relational database concepts and languages required, including multiple methods for analyzing, reporting and validating data at the source (eg. SQL queries) required.

Strong with multiple change approaches from Agile, Lean, TDD, Waterfall, etc. and understand the proper use and application of each approach required.

Capable of developing and delivering the full system development life cycle and its various phases (including user story creation, test planning, test execution, CICD pipeline support, production implementation and break-fix production issue resolution) required.

Proven ability to manage solutions delivered in multiple programming languages and technical environments required.

Understanding of software engineering vocabulary and data architecture required. Includes experience working with Azure DevOps, JIRA or other Agile development team tools.

Excellent troubleshooting and problem-solving skills to identify problems from a functional perspective, specifically when supporting end-user testing and training. Includes proficient use of such tools as Splunk, AppDynamics, etc.