DigiTran Technologies Inc. ยท 9 hours ago
CRM Expert
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Responsibilities
Technical master of all CRM projects - from migrations and customizations to full-scale implementations, delivering flawless results that drive business growth.
Tackles every aspect of CRM projects, from complex backend development to elegant UI design, ensuring seamless functionality and user satisfaction.
Champions data standardization, configuration, and unwavering support, transforming raw data into actionable insights that fuel strategic decisions.
Fearlessly leads the charge in troubleshooting and debugging complex CRM issues, minimizing downtime and exceeding SLAs with unmatched expertise.
Orchestrates seamless CRM system upgrades, ensuring 99% data accuracy and minimal disruption to critical business operations.
Collaborates across teams to fortify CRM security, exceeding industry standards and safeguarding sensitive customer data.
Implements intelligent workflows and custom reports, unlocking productivity gains and liberating teams from manual tasks.
Seamlessly connects the CRM with third-party applications, creating a unified data ecosystem that drives efficiency and eliminates redundancies.
Partners closely with the CX Lead to translate customer insights into CRM enhancements, ensuring that every interaction exceeds expectations and aligns with the CX vision.
Works hand-in-hand with the Ticketing System Engineer to create a unified support experience, empowering agents to deliver exceptional service.
Qualification
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Required
Technical master of all CRM projects - from migrations and customizations to full-scale implementations, delivering flawless results that drive business growth.
Tackles every aspect of CRM projects, from complex backend development to elegant UI design, ensuring seamless functionality and user satisfaction.
Champions data standardization, configuration, and unwavering support, transforming raw data into actionable insights that fuel strategic decisions.
Fearlessly leads the charge in troubleshooting and debugging complex CRM issues, minimizing downtime and exceeding SLAs with unmatched expertise.
Orchestrates seamless CRM system upgrades, ensuring 99% data accuracy and minimal disruption to critical business operations.
Collaborates across teams to fortify CRM security, exceeding industry standards and safeguarding sensitive customer data.
Implements intelligent workflows and custom reports, unlocking productivity gains and liberating teams from manual tasks.
Seamlessly connects the CRM with third-party applications, creating a unified data ecosystem that drives efficiency and eliminates redundancies.
Partners closely with the CX Lead to translate customer insights into CRM enhancements, ensuring that every interaction exceeds expectations and aligns with the CX vision.
Works hand-in-hand with the Ticketing System Engineer to create a unified support experience, empowering agents to deliver exceptional service.
Company
DigiTran Technologies Inc.
DigiTran Technologies (aka DigiTran) leverages its extensive technical, and complex federal government domain-specific expertise, and innovative transformation experience to serve the US businesses.