Next Street · 10 hours ago
Center Director
NYC Metro Area
Full-time
Onsite
Senior Level
$135K/yr - $147K/yr
6+ years exp
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Responsibilities
Partner with the NYC Department of Small Business Services (SBS) to ensure delivery of all services to businesses, while ensuring goals set by the SBS and Next Street leadership team are regularly met and exceeded by the Center
Have a deep understanding of service lines and business resources available for entrepreneurs
Serve as primary thought leader in Center strategies, ensuring the needs of entrepreneurs are met
Lead development of program impact reports for clients, funders, and other key stakeholders
Own special initiatives to ensure team efficiency and goal achievement (e.g., new grant programs, new curriculum, volunteerism, recruitment); ensure team achieves all annual service goals
Lead hiring efforts to bring on passionate, mission driven, and high performing staff members dedicated to serving the needs of local businesses
Train, manage, and coach team members to achieve their individual service line goals and to ensure that the Center provides high-quality support and customer care
Develop team initiatives and strategies to deepen impact and improve service delivery methods
Manage all Center leads and the SBS Customer Resource Management system
Provide budget oversight and monitoring
Review and monitor invoices that come to the Center from various stakeholders
Occasionally Present on topics around Small Business Finance and SBS Services to several stakeholders
Lead the design and strategic approach for maintaining, building, and expanding partnership relationships
Serve as the face of the Lower Manhattan Center in relevant stakeholder engagements, discussions, etc.
Manage the client relationship between the Lower Manhattan Center and the Small Business Services to ensure a strong partnership.
Plan and develop small business recruitment/business development strategies for team implementation, increasing client pipeline and leads across all service lines
Support Center marketing efforts to ensure small business engagement and lead generation
Collaborate across Next Street and SB Advising teams to ensure our client’s strategic, financial, and organizational needs are met and learnings are shared
Participate and contribute to thought leadership across varying disciplines
Provide support, as needed, to business development opportunities
Use a relationship driven approach to cultivate connections with high potential, scaling clients
Other tasks as needed
Qualification
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Required
3+ years of work experience with entrepreneurs and small business owners and a deep understanding of and connections to the NYC small business economic development arena
6+ years of team management, with demonstrated thought and client leadership
A desire to build the strategy and vision for a team and to take entrepreneurial initiative
A commitment to develop your personal leadership style, in addition to cultivating your ability to lead others and shape an organization
A proven ability to effectively manage multiple priorities across various projects and teams
The ability to identify and cultivate business development opportunities within client interactions
Superb writing and presentation skills and a communicative presence with clients
A desire to continuously learn through work across industries, client segments, and communities of practice
A willingness to challenge and be challenged, regardless of seniority
Benefits
Benefits Package
Generous paid time off
Mentorship and Sponsorship
Career development
Flexibility
Social events and perks
Company
Next Street
Next Street is an advisory company mobilizing capital, customers, and capabilities to entrepreneurs and small businesses.
51-200 employees
H1B Sponsorship
Next Street has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Growth StageLeadership Team
Charisse Conanan
Managing Partner
Recent News
Company data provided by crunchbase
