Be an early applicantLess than 25 applicants

Company

ServiceNow · 11 hours ago

GenAI Solution Architect (GenAI Architect)

Austin, TX

Full-time

Remote

Mid, Senior Level

5+ years exp

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Business Process Automation (BPA)Cloud Management

Growth Opportunities

H1B Sponsor Likely

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Responsibilities

Hands-on delivery of ServiceNow’s GenAI capabilities to customers

Providing technical advice and guidance to customers on how to best utilize ServiceNow’s GenAI technologies to achieve their business objectives

Collaborate with cross-functional teams, including sales, marketing, and product development, to ensure the successful deployment of ServiceNow’s GenAI solutions

Lead GenAI enablement programs for the broader Impact Delivery organization

Develop and deliver GenAI Impact Accelerators to drive customer outcomes and value realization

Stay up-to-date with industry trends and emerging technologies in the field of GenAI, and apply this knowledge to continuously improve and evolve ServiceNow’s Impact GenAI accelerator offerings

Contribute to thought leadership and point-of-view documents, white papers, knowledge base articles, and other documentation to make information about ServiceNow’s GenAI capabilities more accessible to the broader Impact Delivery organization, customers, and partners

Creation of HealthScan Definitions to evaluate GenAI readiness and GenAI platform health

Be an active contributor of leading practices and expertise related to the ServiceNow platform.

Maintain skills / certifications on for .

Support the professional development of others through means of mentoring.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

ServiceNow Platform experienceServiceNow Certified System AdministratorArtificial IntelligenceMachine LearningData ScienceTechnical advisory experienceAgile methodologiesCustomer-focused mindsetMentoring

Required

3+ years of ServiceNow Platform experience

Proven track record of driving business growth and customer satisfaction through innovative technology solutions

Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical audiences

Strong analytical and problem-solving skills

Ability to work effectively in a fast-paced, dynamic environment

Familiarity with Agile methodologies and experience working in an Agile environment

Strong problem-solving skills and ability to work independently or as part of a team

Experience working with cross-functional teams, including data scientists, engineers, sales, and marketing professionals

Strong industry connections and network, with the ability to leverage relationships to drive business growth and partnerships

Customer-focused mindset and commitment to delivering high-quality results

Must be able to travel up to 50% annually

Preferred

ServiceNow Certified System Administrator and other ServiceNow Certified Implementation Specialist certifications desired

At least 5 years of experience in a technology advisory role, experience with a focus on Artificial Intelligence, Machine Learning, or Data Science is preferred

Company

ServiceNow

Glassdoor

4.4

ServiceNow is an AI platform that delivers IT operations, field service management, and app engine solutions.

Founded in 2004

Santa Clara, California, USA

10,001+ employees

http://www.servicenow.com

H1B Sponsorship

ServiceNow has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (650)

2022 (816)

2021 (565)

2020 (420)