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Company

Numotion · 6 hours ago

Senior Business Analyst

United States

Full-time

Remote

Senior Level

7+ years exp

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Customer ServiceMedical

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Responsibilities

Work with stakeholders to help define business requirements and document them into functional specifications.

Develop business cases, document business processes in partnership with stakeholders.

Investigate, develop and communicate technical options to discern and communicate expected business results based on capabilities.

Lead the conceptual design, selection and implementation of new technologies and data processes.

Coordinate & lead project resources including internal teams, third party vendors and contractors.

Act as leader in a variety of technology projects across business areas, usually acting as both project manager and IT analyst and being the IT point of contact and liaison across the business and IT.

Support QA process and lead client UAT during each sprint or milestone of development.

Participate in change control and service delivery processes by providing appropriate documentation and subject matter expertise.

Track and report on project progress, inclusive of risks and issues, escalating where appropriate

Identify areas of continuous improvement for business and IT processes.

Assist in the development of change management strategy.

Utilize Numotion Leadership Principles to perform the job with integrity, compliance, and values consistent with Numotion’s mission.

Adhere to employee or customer confidentiality and comply with Numotion’s policies and federal regulations.

Always provide excellent customer service for all internal and external customers of the operations. Provide solutions for customer concerns and continually focus on customer service as our top priority.

The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or as deemed necessary by management.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

7 years requirements developmentBusiness analysis skillsWriting software requirementsMicrosoft Office SuiteEnterprise systems knowledgeMicrosoft Dynamics.net developmentSalesforce.com5 years technical leadershipProject management experienceData flow diagramsBusiness process diagramsRequirements backlogTraceabilityTest specificationsBABOK familiarityPMBOK familiarityAgile methodologiesHybrid methodologies

Required

Bachelor’s degree in computer science, Information Technology, Management Information Systems, Computer Information Systems or an equivalent combination of education and directly relevant experience may be considered.

5 years' experience leading technical staff in support, maintenance, or project activities.

7 years' experience developing and documenting requirements, project plans, business processes.

7 years overall IT experience, including working with third party vendors and internal stakeholder groups.

Proficient with the Microsoft Office Suite of products (Word, Excel, PowerPoint, Microsoft Project, and Visio).

Excellent analytical, process, collaboration and business analysis skills; demonstrated skill in data flow diagrams, business process diagrams, use cases, requirements backlog and traceability.

Demonstrated knowledge in enterprise systems and development tools such as Microsoft Dynamics (Finance & Operations, Azure, PowerBI, etc.), .net development, Salesforce.com (CRM, Marketing Cloud, Service Cloud, Community Cloud), or other well-known platforms.

Demonstrated experience in writing software requirements and test specifications.

Strong analytical skills applied to understanding business functionality and translating them into application requirements.

Preferred

BABOK, PMBOK or other certification familiarity (Certificate itself not required), Agile and Hybrid methodologies, some exposure to security concepts/ considerations and DevOps.

Project management experience.