Akkodis ยท 6 hours ago
Escalation Specialist
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Responsibilities
Minimum of 1 year of experience as a Customer Service Coordinator, high volume Administrative Assistant or closely related position
Excellent verbal and written communication skills with a professional, calm demeanor
Critical thinking skills and the ability to efficiently gather and process information in a fast-paced environment are required
Experience with MS Office Suite, specifically Word, Excel, and Outlook
A self-starter: someone who can work well on own without close supervision
High attention to detail
Strong understanding of legal documents such as court orders and settlement agreements preferred.
Qualification
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Required
Minimum of 1 year of experience as a Customer Service Coordinator, high volume Administrative Assistant or closely related position
Excellent verbal and written communication skills with a professional, calm demeanor
Critical thinking skills and the ability to efficiently gather and process information in a fast-paced environment are required
Experience with MS Office Suite, specifically Word, Excel, and Outlook
A self-starter: someone who can work well on own without close supervision
High attention to detail
Preferred
Strong understanding of legal documents such as court orders and settlement agreements
Benefits
Medical
Dental
Vision
Life insurance
Short-term disability
Additional voluntary benefits
An EAP program
Commuter benefits
401K plan
Paid Sick Leave
Holiday pay
Company
Akkodis
Akkodis is a digital engineering company and Smart Industry leader.
Funding
Current Stage
Late StageLeadership Team
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