Escalation Specialist @ Akkodis | Jobright.ai
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Escalation Specialist jobs in United States
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Akkodis ยท 6 hours ago

Escalation Specialist

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IT Services and IT Consulting
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Hiring Manager
Mohammed Jeelani
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Responsibilities

Minimum of 1 year of experience as a Customer Service Coordinator, high volume Administrative Assistant or closely related position
Excellent verbal and written communication skills with a professional, calm demeanor
Critical thinking skills and the ability to efficiently gather and process information in a fast-paced environment are required
Experience with MS Office Suite, specifically Word, Excel, and Outlook
A self-starter: someone who can work well on own without close supervision
High attention to detail
Strong understanding of legal documents such as court orders and settlement agreements preferred.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Escalation AnalystExcelWordOutlookClaimsLegal documents understanding

Required

Minimum of 1 year of experience as a Customer Service Coordinator, high volume Administrative Assistant or closely related position
Excellent verbal and written communication skills with a professional, calm demeanor
Critical thinking skills and the ability to efficiently gather and process information in a fast-paced environment are required
Experience with MS Office Suite, specifically Word, Excel, and Outlook
A self-starter: someone who can work well on own without close supervision
High attention to detail

Preferred

Strong understanding of legal documents such as court orders and settlement agreements

Benefits

Medical
Dental
Vision
Life insurance
Short-term disability
Additional voluntary benefits
An EAP program
Commuter benefits
401K plan
Paid Sick Leave
Holiday pay

Company

Akkodis is a digital engineering company and Smart Industry leader.

Funding

Current Stage
Late Stage

Leadership Team

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Lane Greever
Chief Operating Officer (COO), Americas
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Kishore Raj
Vice President & Partner: Technology and Engineering Consulting and Services
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Company data provided by crunchbase
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