The General® · 4 hours ago
Auto Liability Desk Adjuster - Remote
Phoenix, AZ
Full-time
Remote
Entry, Mid Level
$55K/yr - $90K/yr
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Hiring Manager
Jessica Ambrozevitch
Insider Connection @The General®
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Responsibilities
Investigate origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel.
Identify complex issues and seek assistance. Handle claims on a good faith basis.
Handle both 1st party and 3rd party claims under multiple policy types and numerous endorsements.
Conduct on-site inspections when needed, evaluate damages, and handles claim negotiations with insureds, claimants, attorneys, public adjusters.
Respond to customer inquiries, makes appropriate decisions and close file as needed.
Interpret and determine policies, leases, by-laws, declarations, articles and contract coverages and apply to all parties for assigned losses.
Provides all parties with claim process and status; answer questions or redirects to other areas.
Qualification
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Required
Investigate and maintain property/casualty claims.
Determine liability, secure information, reviews coverages, arrange appraisals, and settle claims.
Investigate origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel.
Identify complex issues and seek assistance.
Handle claims on a good faith basis.
Handle both 1st party and 3rd party claims under multiple policy types and numerous endorsements.
Conduct on-site inspections when needed, evaluate damages, and handles claim negotiations with insureds, claimants, attorneys, public adjusters.
Respond to customer inquiries, makes appropriate decisions and close file as needed.
Interpret and determine policies, leases, by-laws, declarations, articles and contract coverages and apply to all parties for assigned losses.
Provides all parties with claim process and status; answer questions or redirects to other areas.
Demonstrated experience providing customer-driven solutions or service.
Demonstrated experience handling 1st and 3rd party, multi-line claims across our operating territories, or other equivalent experience.
Demonstrated experience handling moderately complex claims, or other equivalent experience.
Solid knowledge of policies and endorsements related to casualty coverages, or other equivalent knowledge.
Solid knowledge and understanding of each phase of the claim handling process, or other equivalent knowledge.
Obtain state specific property casualty claims licensing as required.
Work that primarily involves sitting/standing.
Benefits
Comprehensive medical, dental, vision and wellbeing benefits
Competitive 401(k) contribution
Pension plan
Annual incentive
9 paid holidays
Paid time off program (23 days accrued annually for full-time employees)
Student loan repayment program
Paid-family leave
Company
The General®
The General Automobile Insurance Services, Inc.
Founded in 1963
501-1,000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2024-09-12Acquired· by Sentry ($1.1B)
Leadership Team
Tiku Raval
President
Company data provided by crunchbase
