Sharetec Systems · 7 hours ago
Desktop Support Engineer
United States
Full-time
Remote
Entry Level
$60K/yr - $65K/yr
1+ years exp
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Responsibilities
Install, troubleshoot, and repair computer systems, hardware, computer peripherals
Resolve internal user issues and ensure correct operation of personal computers
Provide end user support for approved and installed software
Onboard/offboard employees
Implement and follow security best practices and compliance standards to safeguard the environment and data
Other duties as assigned
Qualification
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Required
Associate’s degree in computer science, Information Technology or related field, or equivalent experience
1+ years direct experience with M365
Ability to support Microsoft operating systems
Proven ability to investigate complex issues spanning multiple technologies and drive to resolution
Ability to multi-task and prioritize in a fast-paced environment with changing priorities; ability to adapt to change and a quick learner
Strong troubleshooting skills and experience in diagnosing complex issues
Strong communication and organizational skills
Ability to work independently and as part of a distributed team
Preferred
Preferred experience in the financial industry
Knowledge of Mac OS
Ability to interact effectively at varying levels of the business and technical organizations, including management
Experience with risk management in critical environments
Knowledge of SOC 2 compliance and standards
Benefits
Medical
Dental
Vision
Life and disability coverage
Paid Time Off (PTO)
Paid holidays
$1,000 employee referral program
401(k)
401(k) matching
Company
Sharetec Systems
At Sharetec, we develop TRUE web based core processing solution for Credit Unions with two goals: make it smarter and keep it simple.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
S
Steffi Decker
Chief Executive Officer
Recent News
2024-03-18
2024-02-06
2023-03-07
Company data provided by crunchbase
