GenScript · 11 hours ago
Technical Account Manager, Reagent Services (Central US)
United States
Full-time
Remote
Mid Level
Maximize your interview chancesBiotechnologyGenetics
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Responsibilities
Provide primary business, technical and product/service advice to customers, include providing effective solutions to customer’s project inquiries and generating price quotes for project design
Analyze customers’ needs, resolve customers' troubleshooting and/or complaints with a technical issue and advise them of additional services and product solutions when necessary
Identify potential areas of concern for customers. Make recommendations based on recognizing customers’ current and future needs during continued business relationship
Maintain close communication with customers as well as facilitate communication with technical support when necessary
Collaborate with internal teams/departments to achieve sustainable growth
Organize and provide training for internal sales and external distributors by delivering presentations or/and demos
Qualification
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Required
PhD in a relevant life science discipline, such as cell biology, immunology, molecular biology and peptide therapeutics
Exceptional verbal and written communication and presentation skills
Must be customer-centered and proactive/action-oriented
Excellent analytical skills & problem solving skills, able to grasp new concepts quickly
Strong organization skills with great attention to detail
Enjoy working in a fast-paced and team-oriented environment
Company
GenScript
GenScript USA, Inc. is a leading contract research organization (CRO) specialized in biological research and drug discovery/development
Founded in 2002
5,001-10,000 employees
H1B Sponsorship
GenScript has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (18)
2022 (11)
2021 (11)
2020 (12)
Funding
Current Stage
Public CompanyTotal Funding
unknown2015-12-31IPO· hkg:1548
Leadership Team
Larry Wang
Co-Founder & Board Director
Shiniu Wei
Chief Financial Officer
Recent News
2024-11-15
2024-11-11
Company data provided by crunchbase
