186 applicants

Company

Silotech Group, Inc · 7 hours ago

Salesforce Marketing Cloud Administrator

United States

Full-time

Remote

Mid Level

3+ years exp

Maximize your interview chances

Cyber SecurityInformation Services

Growth Opportunities

Insider Connection @Silotech Group, Inc

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Responsible for the email platform acting as the Subject Matter Expert by managing operations (i.e. inbox deliverability, data feeds, mobile metrics) and experience in SFMC products such as AMPscript, Content Builder, Contact Builder, Web Studio, Automation Studio & Journey Builder.

Assist in contributing to Salesforce Marketing Cloud solution architecture and recommendations.

Complete technical production and deployment activities including but not limited to, email campaign set-up, scheduling, testing, tagging and deployment of one-time, recurring, triggered and dynamic content-driven campaigns inside Salesforce Marketing Cloud

Execute the day-to-day email operations to ensure all steps related to email campaigns have been completed with accuracy and timeliness.

Work with Salesforce, support vendors and internal technical staff to troubleshoot and apply new features, upgrades and patches.

Perform Administrator functions such as user management, profile configuration, data management, etc.

Assist with REST/SOAP API implementation and system integrations.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Salesforce Marketing CloudJourney BuilderSalesforce Marketing Cloud AdministratorSalesforce Certified AdministratorAMPscriptContent BuilderContact BuilderWeb StudioAutomation StudioSales CloudService CloudIntelligence ReportsMobile StudioREST APISOAP APISalesforce Platform Developer ITime Management skills

Required

Bachelors Degree in Business or Information Technology.

3+ years of hands-on experience with Salesforce Marketing Cloud administration and its capabilities in relationship to Salesforce.

Ability to make decisions and exercise good judgment in a complex and rapidly changing environment.

In depth knowledge and experience with Service Cloud and Sales Cloud

Moderate to advanced knowledge and expertise with Intelligence Reports (automation, dashboards, pivot tables, queries) and all aspects of Mobile Studio

In depth knowledge of journey builder (entry sources, activities, messages, flow control, customer updates, and Sales Cloud and Service Cloud activities), publication and suppression lists, attribute groups, and data views.

General understanding of Litmus and its core capabilities

Salesforce Marketing Cloud Administrator

Salesforce Certified Administrator

Communication skills - able to communicate in a clear, articulate, and professional manner on a daily basis via written and oral communications with customer contracting representatives, Silotech employees, and subcontract/teaming partner contracting organizations.

Interpersonal and Customer Relations skills - able to maintain a professional and courteous attitude with employees and third-party individuals at all times to resolve conflicts and address any issues within the contractual structure and regulations.

Planning/Organizational skills - able to prioritize work activities, use time efficiently and work through projects in a self-motivated manner balancing efforts between contracts, vendor agreements, and pricing requests.

Adaptability - able to adapt to rapid changes in the work environment, manage competing demands and able to deal with frequent change, delays or unexpected events.

Problem-solving skills - able to identify and resolve problems in a timely manner; gather and analyze information skillfully; able to apply independent judgment on a regular basis in making decisions.

Time Management skills: able to use time effectively in a semi-supervised fashion, pursuing other activities when regular duties have reduced in volume; able to complete projects in a timely manner.

Preferred

Salesforce Platform Developer I (nice to have)

Benefits

401(k)

401(k) matching

Dental insurance

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Professional development assistance

Vision insurance

Company

Silotech Group, Inc

Silotech Group emerged in 2008, as a valued leader in the consulting space, with over 50 years of accumulative expertise in Advanced Cyber Technologies, Systems Engineering, Project Management, Application Design and Training.

Founded in 2008

San Antonio, Texas, USA

51-200 employees