Be an early applicantLess than 25 applicants

Company

OppFi · 4 hours ago

Associate, Fraud Investigator

United States

Full-time

Remote

Entry Level

$47K/yr - $47K/yr

2+ years exp

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Customer ServiceFinancial Services

H1B Sponsor Likely

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Responsibilities

Investigate and research cases of identified fraud, fraud loss, or suspicious events to identify fraud rings and patterns, assist victims in resolving fraud events, and denying fraud claims identified as false through investigation

Thoroughly investigate cases of potential and suspected fraud to determine validity of claims.

Perform independent, comprehensive, investigative reviews related to financial fraud types like Identity Theft, Payment Fraud, Elder Financial Abuse etc.

Provide timely and accurate response to ensure customers receive the best service when verification is requested

Communicate risk decisions effectively in both verbal and written communication to customers, internal business partners, agent offices and management.

Maintain accurate records of investigations, findings, and actions taken, adhering to confidentiality and data protection standards.

Provide consultation and day-to-day support to internal associates related to fraud investigations and loss mitigation opportunities

Perform other jobs as assigned such as assisting to train department personnel

Maintain and manage a caseload while meeting competing SLA requirements.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Fraud InvestigationsMicrosoft OfficeBusiness ManagementCriminal JusticeDatabasesDeal with AmbiguityAchieve High Standards

Required

Bachelor’s Degree in a business related discipline preferred. Equivalent work experience in business management or criminal justice may substitute education requirement

2+ years of work experience with minimum 1 year of fraud Investigations experience required

In depth knowledge and understanding of fraud

Proficiency with Microsoft Office products including Word and Excel and knowledge of Databases

Strong research skills

Excellent verbal, written, and interpersonal communication skills

Ability to meet stringent deadlines

Ability to achieve high production and quality standards

Ability to work effectively, as well as independently, in a team environment

The ability to deal with ambiguity and a changing work environment

Benefits

401(k) matching program

Generous paid time off

Medical, dental, and vision coverage

Tuition reimbursement

DoorDash DashPass

Figo pet insurance

Rocket Lawyer

Access to LinkedIn Learning

Fringe, which is a lifestyle benefits platform that allows employees to decide how to spend rewards from dozens of vendors like Uber, DoorDash, and UrbanSitter.

Company

OppFi

Glassdoor

3.0

OppFi a financial technology platform that powers banks to help the everyday consumer gain access to credit.

Founded in 2009

Chicago, Illinois, USA

501-1,000 employees

https://www.oppfi.com/

H1B Sponsorship

OppFi has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (5)

2022 (6)

2021 (6)

2020 (11)