Alaska Power & Telephone Company · 4 hours ago
Account Manager
Alaska, United States
Full-time
Remote
Entry, Mid Level
$65K/yr - $85K/yr
2+ years exp
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Responsibilities
Manage and maintain relationships with current enterprise and wholesale accounts
Identify opportunities to upsell and cross-sell services to existing clients
Grow the customer base by developing relationships with new business clients
Conduct sales calls and presentations via phone, video conferencing, and in-person client meetings
Work closely with the product and technical teams to ensure customer satisfaction
Maintain accurate records of client interactions and sales progress in the CRM system
Preforms other work-related duties as assigned
Qualification
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Required
High School Diploma or equivalent
Prior experience in telecommunications, internet services, or a related technology field will be essential.
Demonstrated experience in managing and growing accounts, particularly in B2B (business-to-business) settings.
Strong skills in sales strategy, upselling, cross-selling, and negotiation.
Experience in setting and achieving sales targets, closing deals, and maintaining customer satisfaction should be highlighted.
Hands-on experience with customer relationship management (CRM) systems is important for tracking interactions and managing sales pipelines effectively.
Excellent communication skills for virtual and in-person client interactions.
Background in an inside sales role, ideally with some experience in outside sales or customer visits.
Comfort with using digital communication tools for remote sales and follow-ups is a plus.
2-3 years of Customer Account Management skills
Current Driver's license and the ability to be insured by AP&T
Employee must maintain a constant state of mental alertness at all times.
Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time.
The employee is regularly required to hear, talk, sit and use hands and fingers to operate a keyboard and phone.
The employee may be occasionally required to reach with hands and arms and lift, handle, or move objects weighing up to 40 pounds.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust vision.
Some modest local and distant travel via automobile or airplane may be required to support departmental or organizational functions or objectives.
Preferred
Bachelor's degree in business, marketing, communications, or a related field is preferred; however, relevant experience in telecommunications or technology sales may substitute for a formal degree.
Familiarity with products like broadband, dedicated internet, voice services, and metro Ethernet would be valuable.
Experience conducting presentations, product demos, or trainings will help engage clients and build trust.
Benefits
Medical
Dental
Vision
401K
Employee stock ownership options
Up to $125 annual medivac insurance reimbursement
Paid holidays
Paid leave time
$150.00 in company logowear
Company
Alaska Power & Telephone Company
Celebrating 60 years of reliability and innovation, Alaska Power & Telephone Company provides energy and communication services to 40 communities stretching from the Arctic Circle to the southernmost tip of Southeast Alaska.
51-200 employees
Funding
Current Stage
Public CompanyTotal Funding
$33.02MKey Investors
U.S. Department of Agriculture
2022-09-22Grant· $33.02M
1999-09-24IPO· otcqb:APTL
Leadership Team
William D. Marks
President and CEO
Recent News
2024-03-19
2024-02-01
Company data provided by crunchbase
